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Broadbanding - Answer -The practice of using fewer pay grades with much broader
ranges than in traditional compensation systems. Main advantage is more consistent
with flattening of organizational levels and growing jobs that are multidimensional.
Problem is employees expect a promotion to come with a pay raise and movement to a
new pay. By not having this employees will feel there is no room for promotion
opportunities. Most companies use traditional pay grades.

Coaches - Answer -Observe and feedback is given to immediate supervisors. It is the
continual process of learning by doing. Group coaching on leadership can help create
high-performance teams. Outside help can come in for executive coaching.
Observation with suggestions.

Counseling - Answer -Heighten employee awareness of organizational policies and
rules. Being made aware of rules, and knowledge of possible disciplinary actions may
prevent violations.

Adverse Selection - Answer -Certain employees select and use certain benefits.
Example: employees with younger children are more likely to enroll in orthodontic
coverage.

Assessment Center - Answer -Assessment exercise composed of a series of evaluative
tests used for selection and development. Tests and exercises must reflect the content
of the job for which individuals are being screened, the types of problems faced on that
job.

Bargaining Unit - Answer -Employees eligible to select a single union to represent and
bargain collectively for them. NLRA excludes supervisors from voting or joining. Cannot
be be included, however who qualifies as a supervisor is not always clear.

Collective Bargaining - Answer -Process where representatives of management and
workers negotiate over wages, hours and other terms and conditions of employment.

Management Rights - Answer -Rights reserved so that the employer can manage, direct
and control it's business, even with a labor contract.

, Behavioral Interview - Answer -Applicants give specific examples of how they have
performed a certain task or handled a problem in the past.

Situational Interview - Answer -Structured interview that contains questions about how
applicants might handle specific job situations.

Stress Interview - Answer -Designed to create anxiety and put pressure on applicants to
see how they respond.

Benchmarking - Answer -Comparing the business results to the industry. Comparing
business metrics to an industry standard or best practice. Best determined by measures
on a year to year basis.

Performance Standards - Answer -Can be viewed as objective or subjective. Objective
example: number of items sold. Subjective example: requires judgement on the part of
the evaluator and is more difficult to determine. I.E. Employees attitude. Indicators of
what the job accomplishes and how performance is measured in key areas of the job.

Disparate Treatment - Answer -Occurs when members of a group are treated differently
than others.

Disparate Impact - Answer -Occurs when members of a protected category are
substantially underrepresented as a result of employment decisions that work to their
advantage.

Benefits - Answer -Indirect reward given to an employee or group of employees as part
of membership in their organization. Inflation rates causes employees rates to go up.
Benefits is a huge factor when someone is deciding whether to join or remain at an
organization.

Flexible Benefit Plans - Answer -Allows employees to select the benefits they prefer
from groups of benefits established by the employer.

Benefit Statements - Answer -Help employee see the "hidden paycheck" or the value of
their benefits. Shows the true package of rewards offered by an employer.

Cafeteria Benefit Plan - Answer -Employees are given a budget and can purchase a
bundle of benefits most important to them from the "menu" of options offered by the
employer.

Worker's Comp - Answer -Funded by employer, no loss of benefits to employee.

RetirementPlan - Answer -Established and funded by employer and employee.

Defined Benefit Plan - Answer -Retirement program in which employees are promised a
pension amount based on age and years of service.

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