SHRM- Leadership & Navigation Competency Complete Guide
Manager vs. Leader - Manager: An individual that plans, organizes, resources, directs work, coordinates efficiency, and
controls resources via monitoring, measuring, and correcting. ️ - Leader: An individual that models values, challenge...
- Manager: An individual that plans, organizes, resources, directs work, coordinates efficiency, and
controls resources via monitoring, measuring, and correcting. ✔️
- Leader: An individual that models values, challenges the norm, solves problems, accepts change,
inspires and influences, maintains employees' motivation/focus, and fosters growth/develops new
leaders. ✔️
Leadership Theories
- Trait, Behavioral, Situational, Emergent. ✔️ What are the 4 Leadership Theories?
1. Trait Theory: The leadership theory that uses inherent personality, wisdom, and political skill to
describe ideal leaders. ✔️
2. Behavioral Theory: The leadership theory that focuses on an individual's ability to influence the
performance and satisfaction of followers via their actions. ✔️
3. Situational Theory: A leadership theory that states that leaders need to adjust their leadership styles
to match their followers' readiness. The leadership style is most effective when it is flexible toward
relationship and task needs. ✔️
4. Emergent Theory: Leaders are not appointed but stand out from the group. The group chooses the
leader based on interactions. ✔️
Behavioral Approaches
- Consideration: Employee-centered leadership behavior that focuses on meeting social and emotional
needs. ✔️
- Initiating Structure: Job-oriented leadership behavior that focuses on task goals. These leaders only
help employees if the results improve task accomplishment. ✔️
Blake-Mouton Theory
- Blake-Mouton Theory: A managerial grid with concern for people (y-axis) and concern for
production/task (x-axis). There are 5 types of managers:
- Middle of the road (5,5)
, - Country club (1,9)
- Impoverished (1,1)
- Authoritarian manager (9,1)
- Team leader (9,9) ✔️
- Team Leader: 9,9. Which is the best position on the Blake-Mouton grid of management? ✔️
Hersey-Blanchard Situational Leadership
- Hersey-Blanchard: Situational leadership theory that suggests there is no ideal leader type, and that
leadership style should be matched to the maturity of the employees (as employees gain experience).
✔️
- Telling, Selling, Participating, Delegating: What are Hersey-Blanchard's 4 approaches to managing
people? ✔️
Management Behaviors
- Directing, Coaching, Supporting, Delegating: What are the 4 behavior types under the Situational
Leadership II model? ✔️
Additional Theories
- Fiedler's Contingency Theory: A situational leadership theory that states that instead of changing
leadership styles, one should change the situation or context (e.g., changing the leader, adding
structure, etc.). ✔️
- Path-Goal Theory: Leader performs the behavior needed to help employees stay on track toward their
goal. Define goal > clarify goal > remove obstacles > provide support. ✔️
Belbin's Model of Team Leadership
- Solo Leader: Gets involved in everything. Expects others to conform to his style. Solicits "yes men."
Directs activities. Sets objectives. ✔️
- Team Leader: Delegates. Recognizes the value of diversity. Encourages constructive disagreement. Not
threatened by others' strengths. Develops members' growth. ✔️
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