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Through Training and Development, Sixth Edition By Alan M. Saks and Robert Haccoun A+..

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Created By: A Solution


Test Bank to Accompany Managing Performance
Through Training and Development, Sixth Edition By
Alan M. Saks and Robert Haccoun A+
Chapter 1: The Training and Development Process
TRUE/FALSE


1. Performance management is the acquisition of knowledge, skills, and abilities to improve
performance in one’s current job.


ANS: F PTS: 1 REF: 5


2. Development is the acquisition of knowledge, skills, and abilities required to perform
future job responsibilities.


ANS: T PTS: 1 REF: 7


3. Human resource development is part of a larger system known as training and
development.


ANS: F PTS: 1 REF: 7


4. Performance management is often based on a single event like a training program.


ANS: F
multiple events


PTS: 1 REF: 7




A+ Page 1

,Created By: A Solution


5. TD Bank’s Robbery Prevention and Awareness initiative is an example of a training
program.


ANS: T PTS: 1 REF: 2


6. One of the intrinsic benefits of training and development is the benefits realized by
society.


ANS: F
extrinsic


PTS: 1 REF: 10|11


7. Research seems to indicate a negative relationship between per employee expenditures on
training and development and voluntary and involuntary turnover rates.


ANS: F
positive


PTS: 1 REF: 10


8. One of the reasons for the underinvestment in training and development is the perception
that training, learning, and development expenditures represent a cost rather than an investment.


ANS: T PTS: 1 REF: 14


9. Alberta and Quebec are the only provinces in Canada to have mandatory training laws for
companies with payrolls greater than $1 million.


ANS: F
Quebec only

A+ Page 2

,Created By: A Solution



PTS: 1 REF: 14


10. Organizations are always successful in recovering training costs when employees sign
training bonds.


ANS: F
Some conditions need to be met


PTS: 1 REF: 16


11. The key environmental factors that drive human resources and training and development
within an organization include technology, global competition, the labour market, and
organizational strategy.


ANS: F
change not organizational strategy


PTS: 1 REF: 16


12. Strategic training and development (ST&D) is often described as the alignment between
T&D and short-term corporate goals.


ANS: F
strategy and objectives


PTS: 1 REF: 19


13. An example of strategic training would be an enterprise offering cultural training given
that its strategy calls for international expansion.



A+ Page 3

, Created By: A Solution


ANS: T PTS: 1 REF: 19


14. The trend toward flatter organizational structures is causing some element of blurriness
between what constitutes traditional roles associated with management functions.


ANS: T
Employees are being trained in areas that once were associated with management functions.




PTS: 1 REF: 20


15. An organization’s learning and training strategy will directly influence its training and
development programs.


ANS: T PTS: 1 REF: 20


16. Restructuring, downsizing, and reengineering often lead to changes in employees’ tasks
and responsibilities and so necessitate the need for training.


ANS: T PTS: 1 REF: 20


17. A high-performance work system is a rational and scientific model of the training and
development process that consists of a needs analysis, training design and delivery, and training
evaluation.


ANS: F
instructional systems, design model


PTS: 1 REF: 20



A+ Page 4

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