CMN 003V EXAM QUESTIONS WITH COMPLETE SOLUTIONS GRADED A+
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CMN 003V
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CMN 003V
CMN 003V EXAM QUESTIONS WITH COMPLETE SOLUTIONS GRADED A+
problem solving process - Answer-1. Identify the problem.
2. Analyze the problem.
3. Generate solutions.
4. Evaluate and choose solutions.
5. Implement the solution.
6. Assess the results.
sources of power - Answer-French & Raven's ...
CMN 003V EXAM QUESTIONS
WITH COMPLETE SOLUTIONS
GRADED A+
problem solving process - Answer-1. Identify the problem.
2. Analyze the problem.
3. Generate solutions.
4. Evaluate and choose solutions.
5. Implement the solution.
6. Assess the results.
sources of power - Answer-French & Raven's 5 Bases of Power
-Legitimate power (positional power)
-Reward power (supports legitimate power, such as paying someone)
-Coercive power (litigation, punishment, etc)
-Expert power( knows something)
-Referent power (interpersonal relationships, charisma)
-information
-affilition
-group
group socialization - Answer-the social influence and change process during which both
newcomers and established members adjust to one another
Tuckman's Model - Answer-forming, storming, norming, performing, adjourning
forming - Answer-the first stage of team development, in which team members meet
each other, form initial impressions, and begin to establish team norms
Storming - Answer-the second stage of development, characterized by conflict and
disagreement, in which team members disagree over what the team should do and how
it should do it
Norming - Answer-the stage of group development during which the group solidifies its
rules for behavior, resulting in greater trust and motivation to achieve the group goal
Performing - Answer-members concentrate on solving problems and completing the
assigned task, reaching the goal.
Adjourning - Answer-members prepare for disbandment
, Uncertainty Theory - Answer-States that we choose to know more about others with
whom we have interactions in order to reduce or resolve the anxiety associated with the
unknown.
Life Cycle of Member Roles - Answer-potential member -> new member -> full member
-> divergent member -> marginal member -> ex member
potential member - Answer-Individual who is qualified to join a group but has not yet
joined.( curiosity and interest)
New Member - Answer-joined the group but is still an outsider and is unknown
full member - Answer-knows the rules and is looked to for leadership
divergent member - Answer-focuses on differences
marginal member - Answer-no longer involved
ex-member - Answer-no longer considered a member
negative and positive member roles - Answer-,,,
intitiator-coordinator - Answer-suggests new ideas or new ways of looking at the
problem
Elaborator - Answer-builds on ideas and provides examples
coordinator - Answer-brings ideas, information, and suggestions together
evaulator-critic - Answer-evaulates ideas and provides constructive criticism
Dominator - Answer-dominates discussion, not allowing others to take their turn
recognition seeker - Answer-relates discussions to their accomplishments, seeks
attention.
special interest pleader - Answer-relates discussion to special interest or personal
agenda
Blocker - Answer-blocks attempts at consensus consistently
Reciprocity - Answer-s the mutual expectation for exchange of value or service. In all
cultures, when one person gives something, the receiver is expected to reciprocate,
even if only by saying "thank you." There is a moment when the giver has power and
influence over the receiver, and if the exchange is dismissed as irrelevant by the giver
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