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DEVOPS FUNDAMENTALS (PEOPLECERT)

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  • 18 september 2024
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DEVOPS FUNDAMENTALS (PEOPLECERT)

Which framework adapts DevOps? - Answers -ITIL
Lean
Agile

Is DevOps focused on communication and collaboration? - Answers -Yes

Can DevOps be used to describe a specific job title? - Answers -No

Is DevOps applicable to every kind of company? - Answers -Yes

What does the DevOps Full Stack includes?
A) Culture, Practices, Automation
B) Culture, Processes, Automation
C) Culture, Feedback, Experimentation - Answers -A

Business Value is about:
A) Customer Satisfaction
B) Company Revenues - Answers -A

Business Value can be considered static since when the project is closed and it is
dictated by the feedback of the customer - Answers -F

What components includes Business Value?
A) Quality, Value, Speed
B) Quality, Cost, Speed
C) Revenues, Cost, Speed - Answers -B

Silo Mentality and Local Optimization discourage integration and the sharing of tools
across teams, resulting in making automation impossible - Answers -T

Bureaucracy promote silo behaviors - Answers -T

Bureaucracy provides promotion by senority - Answers -T

Technical Debt - Answers -The accumulation of complicated workarounds and rework
that occurs when easy solutions are consistently implemented instead of the best
solutions.

IT Downward Spiral - Answers -Inefficiencies from Dev and Ops that causes Technical
Debt

Shadow IT - Answers -Loss of market share for internal IT because of perception of
poor quality, slow speed or higher cost

, The globalization of the market economy puts new pressures on local delivery options
to up their quality, increase their speed and lower their costs. - Answers -T

Digital Transformation allows businesses to leverage the changes and opportunities that
are presented by digital technologies and their accelerating impact in a way that is
strategized and prioritized to become an advantage and not a disadvantage - Answers -
T

DevOps emerged to help IT find the balance between ______ and ______ that the
business requires to deliver value. - Answers -1) Change
2) Stability

CALMS is an acronym originally developed as a way to solve conflict in teams -
Answers -F (to understand key pillars of DevOps)

Which words includes the acronym C.A.L.M.S? - Answers -An acronym for the values of
DevOps: Culture, Automation, Lean, Measurement, and Sharing.

C of CALMS - Answers -An understanding that the values, beliefs and attitudes that
permeate an organization and IT are important and need to shift.

A of CALMS - Answers -A belief that anything can be automated and that manual
processes should be automated wherever possible.

L of CALMS - Answers -An emphasis on ideas from the Lean value system and
methodology to reduce process complexity and streamline the flow of work

M of CALMS - Answers -A belief in the importance of measuring everything and building
processes that are visible and transparent

S of CALMS - Answers -An emphasis on collaboration and communication between
development and operations allowing them to effectively integrate

First Way (Flow) focuses on understanding on how work moves from Dev to Ops and
then from the functional areas of the business to customers - Answers -T

Explain the three components of Business Value - Answers -Quality: customer
requirements and expectation
Cost: how much a customer is willing to pay
Speed: respecting deadlines

Kano Model states that excitement features becomes standard over time and so we
should strive to constantly innovate - Answers -T

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