Organizational Effectiveness - ️️sustainable high performance in using resources to
accomplish mission and objectives
Sustainable Innovation - ️️New products and production methods that have
reduced impact on the environment
Sustainable Business - ️️A business that both meets custom...
GMS 200 EXAM
Organizational Effectiveness - ✔️✔️sustainable high performance in using resources to
accomplish mission and objectives
Sustainable Innovation - ✔️✔️New products and production methods that have
reduced impact on the environment
Sustainable Business - ✔️✔️A business that both meets customer needs and protects
the well being of the environment
Intellectual Capital - ✔️✔️the collective brain power or shared knowledge of a
workforce
Knowledge Workers - ✔️✔️Workers whose intelligence is a critical asset to employers
Glass Ceiling Effect - ✔️✔️an invisible barrier limiting career advancement of minorities
Globalization - ✔️✔️the world interdependence of resource flows, product markets, and
business conditions
Organization - ✔️✔️a collection of people working together to achieve a common
purpose
Productivity - ✔️✔️the quantity and quality of work performance relative to the cost of
inputs
Performance Effectiveness - ✔️✔️An output measure of task or goal accomplishment
Performance Efficeincy - ✔️✔️An input measure of resource cost associated with goal
accomplishment
General Environment - ✔️✔️composed of economic, legal-political, technological,
socio-cultural, and natural environment conditions
Specific Environment - ✔️✔️people and groups with whom the organization interacts
Stakeholders - ✔️✔️persons, groups, and institutions directly affected by an
organization
,Competitive Advantage - ✔️✔️something an organization does extremely well, a core
competency that sets it apart from competitors
which can be achieved through costs, quality, delivery, and flexibility
Environmental Uncertainty - ✔️✔️the lack of complete information about the
environment
Manager - ✔️✔️A person in an organization who directly supports,supervises, and
helps activate the work efforts and performance of others
Middle Managers - ✔️✔️Managers in charge of relatively large departments or
divisions
Supervisors - ✔️✔️Managers in charge of a small work group of non-managerial
workers
Line Managers - ✔️✔️Managers responsible for work activities that directly affect
organization's outputs
Staff Managers - ✔️✔️Managers that use technical expertise to advise and support the
efforts of line workers
Functional Managers - ✔️✔️Managers responsible for a single area of activity
General Managers - ✔️✔️managers responsible for more complex units that include
many functional areas
Management - ✔️✔️process of planning, organizing, leading, and controlling the use of
resources to accomplish goals
Leading - ✔️✔️The process of arousing enthusiasm and inspiring efforts to achieve
goals
Useful Information - ✔️✔️Information that is timely, high quality, complete, relevant,
and understandable
Information Technology - ✔️✔️Application of computers and telecom equipment to
store, retrieve, transmit, an manipulate data
Business Intelligence - ✔️✔️taps information systems to extract and report data in
organized ways that are helpful to decision makers
, Management Information Systems - ✔️✔️uses IT to collect, organize, and distribute
data for use in decision making
Problem Solving - ✔️✔️identifying and taking action to resolve problems
Problem Avoiders - ✔️✔️Inactive in information gathering and solving problems
Problem Solvers - ✔️✔️Reactive in gathering information and solving problems
Problem Seekers - ✔️✔️Proactive in anticipating problems and opportunities and
taking appropriate action to gain an advantage
Strategic Opportunism - ✔️✔️Focuses on long term objectives while being flexible in
dealing with short term problems
Structured Problems - ✔️✔️Routine recurring problems that are best solved using
programmed decisions
Programmed Decisions - ✔️✔️Solutions to problems that are readily available from
past experiences to solve structured problems
Unstructured Problems - ✔️✔️New and unusual situations which non-programmed
decisions
Non Programmed Decisions - ✔️✔️Decisons that use specific solutions crafted for a
unique problem
Certain Environments - ✔️✔️Offer complete information about possible action
alternatives and their outcomes
Risk Environments - ✔️✔️Environments that lack complete information about action
alternatives and their consequences, but offer some estimates of probabilities of
outcomes for possible action alternatives
Uncertain Environments - ✔️✔️An environment in which Information is so poor that
probabilities cannot be assigned to likely outcomes of known action alternatives.
Optimizing Decision - ✔️✔️Choosing the absolute best decision among alternatives
Satisficing Decision - ✔️✔️Choosing the first "satisfactory" alternative
Global Economy - ✔️✔️Resources, markets, and competition are worldwide in scope
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