Project1Management:1The1Managerial1Process1
Chapter111
1
Modern1Project1Management1
1
Chapter1Outline1
1
1. What1Is1a1Project?1
A. What1a1Project1Is1Not1
B. Program1versus1Project1
C. The1Project1Life1Cycle1
D. The1Project1Manager1
E. Being1Part1of1a1Project1Team1
2. Agile1Project1Management1
3. Current1Drivers1of1Project1Management1
A. Compression1of1the1Product1Life1Cycle1
B. Knowledge1Explosion1
C. Triple1Bottom1Line1(Planet,1People,1Profit)1
D. Increased1Customer1Focus1
E. Small1Projects1Represent1Big1Problems1
4. Project1Management1Today:1A1Socio-Technical1Approach1
5. Summary1
6. Text1Overview1
7. Key1Terms1
8. Review1Questions1
9. Snapshot1from1Practice:1Discussion1Questions1
10. Exercises1
11. Case11.1:1A1Day1in1the1Life—20191
12. Case11.2:1The1Hokies1Lunch1Group1
Chapter1Learning1Objectives1
1
After1reading1this1chapter1you1should1be1able1to:1
1
LO1 Understand1why1project1management1is1crucial1in1today’s1world.1
1-11
1 1
Copyright1©120211McGraw-
Hill.1All1rights1reserved.1No1reproduction1or1distribution1without1the1prior1written1consent1of1McGraw-
Hill.1
11
, Project1Management:1The1Managerial1Process1
LO1 Distinguish1a1project1from1routine1operations.1
1-21
1 1
LO1 Identify1the1different1stages1of1a1project1life1cycle.1
1-31
1 1
LO1 Describe1how1Agile1PM1is1different1from1traditional1PM.1
1-41
1 1
LO1 Understand1that1managing1projects1involves1balancing1the1technical1and1sociocultural1dime
1-51 nsions1of1the1project.1
1
Review1Questions1
1
1. Define1a1project.1What1are1five1characteristics1which1help1differentiate1projects1fro
m1other1functions1carried1out1in1the1daily1operations1of1the1organization?1
1
A1project1is1a1complex,1non-routine,1one-
time1effort1limited1by1time,1budget,1resource,1and1specifications.1Differentiating1chara
cteristics1of1projects1from1routine,1repetitive1daily1work1are1below:1
1
a. A1defined1lifespan1
b. A1well-defined1objective1
c. Typically1involves1people1from1several1disciplines1
d. A1project1life1cycle1
e. Specific1time,1cost,1and1performance1requirements.1
1
2. What1are1some1of1the1key1environmental1forces1that1have1changed1the1way1projects
1are1managed?1What1has1been1the1effect1of1these1forces1on1the1management1of1proj
ects?1
1
Some1environmental1forces1that1have1changed1the1way1we1manage1projects1are1the1prod
uct1life1cycle,1knowledge1growth,1global1competition,1organization1downsizing,1technol
ogy1changes,1time-to-
market.1The1impact1of1these1forces1is1more1projects1per1organization,1project1teams1resp
onsible1for1implementing1projects,1accountability,1changing1organization1structures,1ne
ed1for1rapid1completion1of1projects,1linking1projects1to1organization1strategy1and1custo
mers,1prioritizing1projects1to1conserve1organization1resources,1alliances1with1external1or
ganizations,1and1so1on.1
1
3. Describe1the1four1phases1of1the1traditional1project1life1cycle.1Which1phase1do1you1th
ink1would1be1most1the1difficult1one1to1complete?1
1
1. Defining:1Project1specifications1objectives1are1defined,1and1teams1are1formed1with1maj
or1responsibilities1assigned.1Much1of1this1is1referred1to1as1defining1the1Scope1of1a1proj
ect.1
Copyright1©120211McGraw-
Hill.1All1rights1reserved.1No1reproduction1or1distribution1without1the1prior1written1consent1of1McGraw-
Hill.1
21
, Project1Management:1The1Managerial1Process1
2. Planning:1The1creation1of1a1comprehensive1plan1that1includes1schedules,1budgets,1staff
ing1and1risk1assessment.1
3. Executing:1Work1begins,1deliverables1are1produced,1and1progress1is1monitored.1
4. Closing:1Putting1the1project1to1bed1includes1customer1delivery,1post1project1review1or1
audit,1and1redeployment1of1project1team.1
1
problematic.1Disagreements1at1the1customer1acceptance1can1lead1to1rework,1tension1a
nd1in1many1cases1litigation.1Veteran1project1managers1answer1to1this1question1would1
be1―It1all1depends‖.1
1
4. What1kinds1of1projects1is1Agile1PM1best1suited1for1and1why?1
1
1
R&D1work,1technological1breakthroughs,1and1creative1endeavors.1
1
11
5. The1technical1and1sociocultural1dimensions1of1project1management1are1two1sides1to
1the1same1coin.1Explain.1
1
The1technical1and1sociocultural1dimensions1of1project1management1are1two1sides1of1th
e1same1coin1because1successful1project1managers1are1skillful1in1both1areas.1The1point1i
s1successful1project1managers1need1to1be1very1comfortable1and1skillful1in1both1areas.1
1
Snapshot1from1Practice:1Discussion1Questions1
1
1.11The1Project1Management1Institute1
1. If1you1were1a1student1interested1in1pursuing1a1career1in1project1management1how1important1
do1you1think1being1CAPM1would1be?1
1
There1is1no1data1available1on1the1value1of1the1CAPM1in1the1job1market.1Experts1suggest1at1
a1minimum1it1demonstrates1a1strong1interest1in1project1management1and1a1good1understand
ing1of1the1project1management1processes.1Given1the1growing1demand1for1people1to1work1o
n1projects,1the1CAPM1may1just1separate1you1from1other1applicants.1
1
2. How1valuable1do1you1think1being1a1certified1PMP1is?1
1
Reliable1data1is1hard1to1find.1PMI1reported1that1the1median1salary1for1a1PMP1is1$108,200.
1Non-
certified1project1managers,1on1the1other1hand,1showed1a1median1income1of1$91,000.1Acc
ording1to1a1different1survey,1eighty1percent1of1high-
performing1projects1used1PMP1certified1project1managers.1
1
1.31London1Calling:1Seattle1Seahawks1versus1Oakland1Raiders1
1. Why1was1it1important1to1give1players1and1staff1a1chance1to1explore1London1one1evening?1
1
This1will1be1a1tough1question1for1those1not1familiar1with1intense1team1sports.1They1will1n
ot1be1aware1of1the1importance1coaches1devote1to1eliminating1distractions1that1can1disrupt1
team1concentration1and1focus.1Coach1Carroll1reportedly1said,1―There1was1no1avoiding1th
e1fact1that1we1were1in1a1foreign1country.1Players1and1staff1were1curious1and1excited,1so1w
e1decided1instead1of1denying1it1we1would1let1them1explore1London‖.11
1
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Hill.1All1rights1reserved.1No1reproduction1or1distribution1without1the1prior1written1consent1of1McGraw-
Hill.1
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, Project1Management:1The1Managerial1Process1
2. What1are1one1or1two1lessons1you1learned1from1this1Snapshot?1
1
Several1lessons1can1be1gleaned1from1this1Snapshot:1
1
• High1performance1projects1need1to1devote1significant1attention1to1providing1a1work1envi
ronment1that1supports1high1performance.11
• The1importance1of1interjecting1fun1on1intense1projects.1
• The1impact1time1zone1changes1can1have1on1individual1performance.11
• The1attention1to1detail1exhibited1in1the1project.1
• The1importance1of1managing1the1rhythm1and1pace1of1a1group1to1accomplish1project1obje
ctives.11
1
Sports1fans1will1draw1attention1to1coach1Carroll1driving1the1players1to1the1stadium1the1day1bef
ore1the1game.1This1eliminated1the1distraction1of1not1knowing1what1the1field1or1locker1room1w
ould1be1like.1It1answered1the1question1of1what1kind1of1shoes1the1players1would1be1wearing.1Pl
ayers1like1quarterback1Russell1Wilson1like1to1form1vivid,1mental1images1of1big1plays1the1nigh
t1before1a1big1game.11
1
1.41Ron1Parker1
1.1Do1you1agree1with1Ron1Parker’s1statement:1―To1be1successful,1you1must1also1be1willing1
to1run1at1problems/opportunities1when1everyone1else1is1running1away1from1them‖?1
1
This1is1somewhat1of1a1philosophical1question.1While1not1the1only1way1to1become1successf
ul1this1is1one1path1to1success1especially1when1other1opportunities1or1advantages1are1not1av
ailable.1Tackling1tough1projects1is1a1great1way1to1gain1visibility1and1establish1a1reputation.
1The1flip1side1is1that1these1projects1are1risky,1and1failure1may1damage1one’s1reputation.1Or
ganizations1that1excel1at1project1management1recognize1that1these1projects1often1fail1despi
te1superior1effort.1They1value1experience1and1devote1significant1attention1to1improving1fut
ure1project1performance1by1articulating1lessons1learned1from1current1projects.
Exercises1
1
1. Review1the1front1page1of1your1local1newspaper1and1try1to1identify1all1the1projects1c
ontained1in1the1articles.1How1many1were1you1able1to1find?1
1
It1is1nearly1impossible1to1open1a1newspaper1and1not1find1articles1relating1to1projects.1S
unday1editions1are1especially1good1for1this1exercise.1Even1experienced1project1manage
rs1find1the1number1of1projects1far1greater1than1they1would1have1predicted.1Each1one1is1
managed1by1a1project1manager!1This1is1a1good1illustration1of1the1important1role1projec
ts1play1in1our1daily1lives.1
1
2. Individually1identify1what1you1consider1to1be1the1greatest1achievements1accomplis
hed1by1mankind1in1the1last1five1decades.1Now1share1your1list1with1three1to1five1othe
r1students1in1the1class1and1come1up1with1an1expanded1list.1Review1these1accomplis
hments1in1terms1of1the1definition1of1a1project.1What1does1your1review1suggest1abou
t1the1importance1of1project1management?1
1
Copyright1©120211McGraw-
Hill.1All1rights1reserved.1No1reproduction1or1distribution1without1the1prior1written1consent1of1McGraw-
Hill.1
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