instinct for survival, patriarchal families, religious context, military origins correct answers historical perspective of management (4)
Henri Fayol correct answers director of large mining company, published '14 Principles of Management' in 1916, earliest most comprehensive management theory
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HHP:3430 Exam 1 || with A+ Guaranteed Solutions.
instinct for survival, patriarchal families, religious context, military origins correct answers
historical perspective of management (4)
Henri Fayol correct answers director of large mining company, published '14 Principles of
Management' in 1916, earliest most comprehensive management theory
division of work correct answers 14 Principles of Management - when employees are
specialized, output can increase because they become increasingly skilled and efficient
authority correct answers 14 Principles of Management - managers must have the authority to
give orders, but they must also keep in mind that with authority comes responsibility
discipline correct answers 14 Principles of Management - discipline must be upheld in
organizations, but methods for doing so can vary.
unity of command correct answers 14 Principles of Management - employees should have only
one direct supervisor.
unity of direction correct answers 14 Principles of Management - teams with the same objective
should be working under the direction of one manager, using one plan. This will ensure that
action is properly coordinated.
Subordination of Individual Interests to the General Interest correct answers 14 Principles of
Management - the interests of one employee should not be allowed to become more important
than those of the group. This includes managers.
remuneration correct answers 14 Principles of Management - employee satisfaction depends on
fair remuneration for everyone. This includes financial and non-financial compensation.
centralization correct answers 14 Principles of Management - this principle refers to how close
employees are to the decision-making process. It is important to aim for an appropriate balance.
scalar chain correct answers 14 Principles of Management - employees should be aware of where
they stand in the organization's hierarchy, or chain of command.
order correct answers 14 Principles of Management - the workplace facilities must be clean, tidy
and safe for employees. Everything should have its place.
equity correct answers 14 Principles of Management - managers should be fair to staff at all
times, both maintaining discipline as necessary and acting with kindness where appropriate.
Stability of tenure of personnel correct answers 14 Principles of Management - managers should
strive to minimize employee turnover. Personnel planning should be a priority.
, Initiative correct answers 14 Principles of Management - employees should be given the
necessary level of freedom to create and carry out plans.
esprit de corps correct answers 14 Principles of Management - organizations should strive to
promote team spirit and unity.
forecasting, planning, organizing, commanding, coordinating, controlling correct answers Fayol's
six functions of management
scientific approach, systems approach, humanistic approach, contingency approach correct
answers four major groups of management theories
scientific approach correct answers Management Theory:
-Workers are scientifically selected
-Use of automation
-Written rules guide behavior
-Gave rise to the systems approach
-Achieve maximum output, minimum strain, elimination of waste, and reduction of inefficiency
(factory)
systems approach correct answers Management Theory:
-Breaking the whole into logical parts that are interconnected in an orderly fashion
-Seven interconnected systems (planning, organizing, staffing, directing, coordinating, reporting,
and budgeting)
-Concerned with how each enterprise fits into the larger
social, cultural, economic, and political system
humanistic approach correct answers Management Theory:
-Treating people as machines are counterproductive
-Push toward more worker participation in the management process
-Improved communication
-Encouraged by labor unions
contingency approach correct answers Management Theory:
-Combination of the elements of different theories
-Use the approach that works in a particular instance
-Need to continuously monitor and analyze the managerial environment
managers react to change (day to day)
leaders proactive about change, visionary correct answers Change - managers vs. leaders
3 years out, by functions (not positions/individuals) correct answers how to draw organization
chart (2)
office of the ombudsperson correct answers provides problem solving and conflict management
to campus
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