BTE450 Exam Questions With 100%
Verified Answers
Ensuring that the IT issues and needs of a function of the organization are understood and
communicated to the IT department and the executive committee is a responsibility of the:
a. IT liaison
b. CIO
c. Senior management
d. IT staff - answer...
Ensuring that the IT issues and needs of a function of the organization are understood and
communicated to the IT department and the executive committee is a responsibility of the:
a. IT liaison
b. CIO
c. Senior management
d. IT staff - answer✔IT liaison
According to Peter Weill and Jeanne Ross, which of the five major areas that form the
foundation of IT governance deals with an integrated set of technical choices used to guide the
organization in satisfying business needs?
a. IT principles
b. IT architecture
c. IT infrastructure strategies
d. IT investment and prioritization - answer✔IT architecture
One of the most critical management undertakings that involves the commitment of resources to
carry out strategic initiatives is:
a. Developing budgets
b. Defining polices and procedures that govern the use of IT
d. Distribution of IT responsibilities - answer✔a. Developing budgets
Ensuring that the organization has a comprehensive, thoughtful, and flexible IT strategy is a
responsibility of:
a. IT users
b. The IT department
c. Senior management
d. All of the above - answer✔Senior management
Well-developed governance mechanisms have all of these characteristics EXCEPT:
a. They are efficient and timely
b. They make authority clear
c. They rarely change
d. They are perceived as objective and fair - answer✔They rarely change
What is the second step of IT budget development?
a. IT leadership reviews the strategic initiatives with senior leadership
b. The organization decides which new and ongoing initiatives will be funded
c. The IT department submits an operating budget to support the application and infrastructure
that will be in place as of the beginning of the fiscal year.
d. The operations and strategic budget recommendations are reviewed and discussed at an
executive committee meeting - answer✔IT leadership reviews the strategic initiatives with senior
leadership
Participating in developing and maintaining the IT agenda and priorities and understanding the
scope and quality of IT initiatives within a specific department are responsibilities of:
d. Senior Management - answer✔IT users
According to Carol Brown and Vallabh Sambamurthy, which of the five mechanisms used by IT
groups to improve their coordination and working relationships involves actions such as training
IT staff on team building or offering user feedback during their reviews?
a. Informal relationship building
b. Human resource practices
c. Integrators
d. Processes - answer✔Human resource practices
All are considered characteristics of an organization that aspire to high levels of IT effectiveness
EXCEPT:
a. The organization must encourage innovation
b. Relationships are critical
c. The IT asset is critical
d. True innovation occurs rapidly - answer✔True Innovation Occurs Rapidly
Despite the size of a health care organization effective management at a minimum requires:
a. A senior management forum where major IT decisions are made
b. A person responsible for day-to-day management of the IT function
c. Mechanisms for ensuring that IT relationships have been established
d. All of the above - answer✔all the above
Data center management, network engineers, and help desk personnel are all examples of roles
that would fall under:
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