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SHRM CP EXAM with Verified Answers Graded A+
sense of hearing.
pay range.
Career Planning
Brain drain
Actions & activities that individuals per-
form in order to give direction to their
work lives.
Exit of educated & skilled citizens from
emerging & developing countries for bet-
t...
Actions & activities that individuals per-
Career Planning form in order to give direction to their
work lives.
Exit of educated & skilled citizens from
Brain drain emerging & developing countries for bet-
ter paying jobs in developed countries.
People who learn best by relying on their
Auditory learners
sense of hearing.
Andragogy Study of how adults learn.
Pay adjustment given to eligible employ-
ees regardless of performance or orga-
Cost-of-living adjustment (COLA)
nizational profitability; usually linked to
inflation.
Pay rate divided by the midpoint of the
Compa-ratio
pay range.
Combining several salary grades or job
classifications with narrow pay ranges
Broadbanding
unto one brand with a wider salary
spread.
Type of interview that focuses on how
Behavioral interview applicants previously handled real situa-
tions.
Software that provides an automated
Applicant tracking software (ATS) way for organizations to manage the re-
cruiting process.
Activities that focus on preparing em-
ployees for future responsibilities while
Developmental activities
increasing their capacity to perform their
current jobs.
All financial returns (beyond any benefits
Compensation payments or services), including salary
and allowances.
Process by which employees progress
Career development
through a series of stages in their ca-
, SHRM CP EXAM with Verified Answers Graded A+
reers, each of which is characterized by
relatively unique, themes, and tasks.
Payments or services provided to em-
ployees to cover issues such as re-
Benefits tirement, health care, sick pay/disability
schemes, life insurance, and paid time
off.
Related to technical skills training; often
Apprenticeship a partnership between employers and
unions.
Type of interview in which the interviewer
asks questions related to competencies
Competency-based interview for the position and asks candidates to
provide examples of times they demon-
strated the competencies.
5 step instructional design process that
ADDIE model governs the development of learning pro-
grams.
Assessment tools that provide candi-
Assessment centers dates a wide range of leadership situa-
tions and problem-solving exercises.
Planned approach to learning that in-
cluded a combination of instructor-led
Blended learning
training, self-directed study, and /or
on-the-job training.
Preparing, implementing, and monitor-
ing employees' career paths, with a pri-
Career management
mary focus on the goals and needs of the
organization.
Clusters of highly interrelated attributes,
including knowledge, skills, or abilities
Competencies (KSA) that give rise to the behaviors
needed to perform a given job effectively.
A plan of action for accomplishing an
Strategy
organization's long-range goals.
,SHRM CP EXAM with Verified Answers Graded A+
Process for assessing an organization's
strategic capabilities in comparison to
SWOT analysis
threats and opportunities identified dur-
ing environmental scanning.
Actions, processes, or results that are
Value drivers
needed to deliver a desired value.
Vivid, guiding image of an organization's
Vision statement desired future, the future it hopes to at-
tain through its strategy.
Beliefs that are important to an organiza-
Organizational values
tion and often dictate employee behavior.
A state in which an organization's strate-
gy is consistent with its external opportu-
Strategic fit
nities and circumstances and its internal
structure, resources, and capabilities.
The actions that leaders take to move
Strategic management their organizations toward those goals
and create value for all stakeholders.
The process of setting goals and design-
Strategic planning
ing a path toward a competitive position.
Performance parameters based on the
Metrics relationship between 2 or more mea-
sures.
Statement that specifies what activities
an organization intends to pursue and
Mission statement what course management has carted for
the future; a concise statement of its
strategy.
Ratio of net income (gross sales minus
Net profit margin
expenses and taxes) to net sales.
The basic beliefs and customs shared
by members of an organization that con-
Organizational culture
tribute to an organization's sense of its
identity.
, SHRM CP EXAM with Verified Answers Graded A+
Statement that reports revenues, ex-
Income statement penses, and net income (profit) for a
specified period.
Type of metric that describes an activity
Lagging indicator
that has already occurred.
Type of metric that describes an activ-
ity that can change future performance
Leading indicator
and indicate higher degree of success in
achieving strategic goals.
Organization's debts and other financial
Liabilities
obligations.
Necessary level of care and attention
Due diligence that is taken to investigate an action be-
fore it is taken.
Process that involves a systematic sur-
vey and interpretation of relevant data
to identify external opportunities and
Environmental scanning threats and to assess how these factors
affect the organization currently and how
they are likely to affect the organization
in the future.
Amount of owners' or shareholders' por-
Equity
tion of a business.
Gross profit margin Ratio of gross profit to net sales.
Process that compares performance lev-
els and/or processes of one entity with
Benchmarking those of another to identify performance
gaps and set goals aimed at improving
performance.
Strategies that generate competitive ad-
vantage by creating a new marketplace
Blue ocean strategies
arena in which there are no other com-
petitors.
Presentation to management that estab-
lishes that a specific problem exists and
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