SHRM Exam 2 Questions With Verified
Answers.
Which factor contributes to the economic cost of diversity and inclusion efforts? -
answerIncreased training
Which type of career development mobility provides meaningful career paths for professional
and technical workers whose preferences may be o...
Which factor contributes to the economic cost of diversity and inclusion efforts? -
answer✔Increased training
Which type of career development mobility provides meaningful career paths for professional
and technical workers whose preferences may be outside traditional management roles? -
answer✔Dual career ladders
Dual career ladders - answer✔a career development plan that allows upward mobility for
employees without requiring that they be placed into supervisory or managerial positions
An organization is interested in beginning the process of creating an ethical environment. Who
has the most impact on the success of this process? - answer✔Organization's leaders
What emotional challenge can HR help retained employees confront after a mass reduction in
workforce? - answer✔Diminished job security
Which action would an organization take during the strategy formulation phase? -
answer✔Deciding on the organization's mission
An HR director has been assigned to develop a program to support the opening of new retail
stores. Which step in the ADDIE process identifies the behavioral results of the program? -
answer✔Design
Steps of ADDIE - answer✔Analysis of needs
Design
Development
Implementation
Evaluation
How has the talent acquisition process been affected by social media? - answer✔There is an
increased ability to find and connect with passive candidates.
Which court case established the criteria for disparate impact? - answer✔Griggs v. Duke Power
An organization has experienced significant turnover among its creative writers. During exit
interviews, the writers have expressed dissatisfaction with rigid starting times, a lack of
recognition for their work, and poor communication between managers and employees. How
should the organization incorporate the social well-being aspect in its action plan to address the
issue? - answer✔Establish a work/life program that allows flexibility
Which is the best approach that HR should recommend leaders undertake after the results of an
annual employee engagement survey show a significant decline? - answer✔Facilitate focus
groups to gather more qualitative data.
Several employees approach the HR director to express concerns about which bathroom the
transitioning employee should use. Which action should the HR director take? - answer✔Tell the
transitioning employee to use whichever bathroom is preferable to the employee.
A group of employees approaches the HR director to present a detailed plan for a company-wide
campaign focused on supporting employees who have undergone or would like to undergo a
gender transition. What should the HR director do next? - answer✔Meet with senior executives
to find out if they would be supportive of such a campaign.
HR still believes that the cause of decreased production is the absence of incentive pay. Which
recommendation should the HR manager include in a business case for an incentive pay program
that would convince leaders while rebuilding HR's credibility? - answer✔Analyze data related to
the organization's mission, strategy, goals, size, industry, and location and on talent availability.
The president and the HR manager agree on a 90-day period to address the problems related to
workforce morale and the new pay plan. Which is the best first step for the HR manager to
identify the root cause of the morale issues in order to develop a plan to address them? -
answer✔Talk with the employees to understand their concerns and how supervisors supported
the change efforts.
How can factors like PESTLE analysis data have a greater impact on successful employee
engagement and retention? - answer✔PESTLE data helps in adapting to environmental realities.
Input - Process - Output (IPO) - answer✔Inputs (internal and external constraints that make a
chosen strategy more difficult; Process (includes the methods the organziation can apply to max
its opportunities and manage the constraints (processes and workforce skills); Outputs (desired
strategic effect)
Environmental Scanning - answer✔process of systematically surveying and gathering data from
internal an dexternal sources
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