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BCOM 3360 Quizzes (8 - 13) | Questions, Answers and Rationales

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BCOM 3360 Quizzes (8 - 13) | Questions, Answers and Rationales Which of the following has the strongest potential to be a collaborative tool? A. texting B. wikis C. blogs D. Twitter E. Facebook Wikis are collections of pages that anyone with approved access can edit, thus lending themselves to co...

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BCOM 3360 Quizzes (8 - 13)

Which of the following has the strongest potential to be a collaborative tool?

A. texting
B. wikis
C. blogs
D. Twitter
E. Facebook

Wikis are collections of pages that anyone with approved access can edit, thus lending
themselves to collaborative writing. Users can add, remove, and change content. Wikis
allow employees to collaborate and participate in decision making more easily,
creatively, and effectively. The collaborative potential of wikis is stronger than that of
any of the other social media tools.

Which of the following guidelines should professionals follow in their social media use?

A. Use social media at work and not at home.
B. Do not comment on others' work.
C. Join teams built around common interests.
D. Limit your network to your formal work teams.
E. Do not make your content accessible to others.

Venture out from your formal work teams to establish work relationships with other
members of your company or professional network. Voluntarily joining teams built
around common interests—often called communities of practice—allows you to share
and learn from other professionals in your area.

A unique set of professional skills and attributes that others associate with you is called
your

A. personal brand.
B. digital profile.
C. meta profile.
D. meta message.
E. personal dashboard.

Think carefully about developing a personal brand in a professional sense—a unique
set of professional skills and attributes that others associate with you.

,Which of the following are collections of pages that anyone with approved access can
edit, thus lending themselves to collaborative writing?

A. RSS feeds
B. podcasts
C. microblogs
D. mashups
E. wikis

Wikis are collections of pages that anyone with approved access can edit, thus lending
themselves to collaborative writing.

Fumiko, who works in accounting, wants her online presence to signal that she is a
business professional. What would be the best profile picture to use?

A. a photograph of her smiling face
B. a photograph of a calculator
C. a computer-generated avatar
D. a drawing of a flower
E. a photograph of her dog

Most business professionals are eager to see a profile picture that displays a
professional, friendly person.

Which of the following would a company consider an unethical use of social media by its
employees?

A. mentioning their employment when praising the company's products
B. refusing to give advice about what the company stock might do
C. criticizing a supervisor by name after receiving a poor review
D. declining to answer a question about technical matters that are not their expertise
E. spreading the word about a promotional giveaway that the company is running

Much more than your online reputation is at stake with social media use. The reputation
and performance of your company is at stake as well. Criticizing a supervisor by name
on social media is an attempt to damage that person's reputation and the reputation of
the company.

Which of the following would a company consider an ethical use of social media by its
employees?

A. discussing company secrets with a friend who works for a competitor
B. letting friends on Twitter know about a publicly posted job opening
C. posting on a family member's Facebook page that it is a good time to buy the
company's stock

, D. pretending to be a satisfied customer when praising the company's products
E. revealing the problems in the development of a new product

Much more than your online reputation is at stake with social media use. The reputation
and performance of your company is at stake as well. Alerting people to publicly posted
information that they might not have heard about is an ethical use of social media. Any
post that involves deception or revealing confidential information would not be ethical.

One potential drawback of using social media in the workplace is that social media

A. make it difficult for individuals to build professional networks internally.
B. result in intensive business travel resource.
C. make it difficult to develop creative approaches to solving business problems.
D. cause distraction from work and too much socializing.
E. increase the time taken to market new products.

Social media present many challenges and risks. The primary challenges are cultural.
Social media cause distraction from work and too much socializing. Refer to table 8.2.

One advantage of using social media in the workplace is that social media

A. discourage self-promotion and opportunism.
B. create a clear demarcation between professional and private lives.
C. improve productivity when used constantly.
D. ensure quicker access to business expertise and knowledge.
E. avoid broadcasting of mistakes to large audiences.

The emerging work culture associated with the Social Age presents many benefits to
companies and business professionals in the context of team and networked
communication. Social media provide quicker access to business expertise and
knowledge. Refer to table 8.2.

Igor put the following post on a discussion forum at work: "I've noticed that some
coworkers seem discouraged about how the company is doing. I thought it might help if
we discussed the causes of and possible remedies for this malaise. My personal
opinion is that management doesn't care what we think, which causes people to feel
detached. I welcome other viewpoints." What could Igor have done to improve his post?

A. He should not have gone off topic.
B. He should have welcomed competing points of view.
C. He should have made the post much longer.
D. He should not have included a blaming statement.
E. He should have avoided sarcasm.

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