ServiceNow Certified Implementation Specialist - Exam 3
Questions from each Domain: 1. Engagement Methodology
and Project Planning; 2. Core System Setup; 3. Security; 4.
Tuning and Performance; 5. Configuration
.Nil() Correct Answer What would you use in a business rule to
check for NULLS?
• Assertion
• Identity provider (producer of assertions)
• Service provider (consumer of assertions) Correct Answer 3
Main components of SAML - Security Assertion Markup
Language
• Endpoint
• Action
• Headers/Attributes
• Envelope Correct Answer 4 Parts of SOAP Message
transportation
• Monitors
• Workers Correct Answer 2 Main processes on a MID Server?
• Name
• Server URL
• Login distinguished name
• Login password
• Starting search directory
• OU Definition Correct Answer What are the requirements for
LDAP Server Configuration in the GUI
,• Navigate to System Properties > Security
• In the Attachment limits and behavior section, locate the List
of roles that can create attachments
• Enter one or more roles separated by commas
• Only roles listed in this property are able to upload attachments
to a record. Click Save. Correct Answer How to restrict users
to upload an attachment in ServiceNow?
• Ping
• Traceroute Correct Answer Two methods of troubleshooting
network response times
• Publishing a web service requires accessing > 'New Inbound
Web Service' module
• Consuming a web service requires accessing > 'New Outbound
Web Service' Correct Answer Difference between consumption
and publishing of web services when integrating external data
sources/targets.
• Role
• Condition
• Script Correct Answer What is the evaluation order of ACL
elements?
• Securing (encrypting) connections which originate at
ServiceNow and destined for the customer's network
• Access to customer's LDAP server
• JDBC access/integration with a customer's database Correct
Answer What is VPN typically used for?
• Using GlideAjax for server calls
, • Using callback functions for GlideAjax
(the question may also reference 'server side includes'
and/or .get reference() call) Correct Answer Methods to
increase the performance for a client script
${URI} Shows the word LINK where as ${URI_REF} shows
the display value of the record as the link text. Correct Answer
What is the difference between ${URI} and ${URI_REF}?
250 ms Correct Answer What is the maximum length of time
allowable for "good" Ping times
3 Correct Answer Maximum recommended number of steps to
dot.walk through
500ms Correct Answer Maximum acceptable network ping
time
8 Correct Answer How many steps in Advanced High
Availability - AHA process?
Access Control Wildcard Rule Correct Answer Selection of the
wildcard symbol from the name drop down list on the access
control form means that the rule in question applies to all fields
on the selected table except for those with explicit rules
ACL Correct Answer Fill in the blank: Called before data is
queried and presented to user for display and can be used for
row and column level security.
Defines what data a user can access and how they can access it
in service now.
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