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MGMT1136 EXAM QUESTIONS AND CORRECT ANSWERS (VERIFIED ANSWERS)

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MGMT1136 EXAM QUESTIONS AND CORRECT ANSWERS (VERIFIED ANSWERS) The essence of ___________ is action which adjusts operations to predetermined standards - Answer- Controlling because... involves monitoring and correcting processes or anything wrong in order to achieve goals or certain standards...

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MGMT1136 EXAM QUESTIONS AND
CORRECT ANSWERS (VERIFIED
ANSWERS)

The essence of ___________ is action which adjusts operations to predetermined
standards - Answer- Controlling

because...
involves monitoring and correcting processes or anything wrong in order to achieve
goals or certain standards

What does Fleming suggest explains bounded automation? - Answer- Price of labour,
organisational power relations and the task

because...
bounded automation = stresses how the networks and ambitions of power actors that
craft technological development are based on calculated choices and vested interests to
control labor, not simply to replace them with intelligent machines
1. POL= shapes the likelihood of organisations and management investing in
technology to replace labour
2. OPR = high levels of managerial entitlement and low levels of unionisation or worker
voice linked to cheaper labour - (power and where power lays matter)
3. Task = the human dimension, while automatable, is not accepted by customers,
regulators or the organisation

According to Porter's generic strategies framework firms have four competitive
strategies they can pursue, which of these is NOT one of Porter's four strategies: -
Answer- Co-operation

because...
1. cost-leadership = involves being the leader in terms of cost in your industry or market
2. differentiation = creating uniquely desirable products and services
3. focussed differentiation = uses characteristics of differentiation strategy offering a
specialized service in a niche market
4. focussed cost-leadership = uses characteristics of cost-leadership strategy offering a
specialized service in a niche market

The obligation of organisation management to make beneficial decisions and take
actions that go beyond a corporation's legal obligations to stakeholders is referred to as:
- Answer- corporate social responsibility

, Scientific management four guiding action principles are: - Answer- 1. Develop for every
job a 'science' that includes standardised work processes and proper working conditions
2. Carefully select workers with the right abilities for the job
3. Carefully train and incentivise workers
4. Support workers with carefully planned work

A subfield of the classical management perspective that emphasises precisely
determined changes in work practices is known as the: - Answer- scientific
management

because...
-systematic approach to management

Which ethical approach are companies citing to justify their policing of employees'
personal habits on and off the job, if they argue that they are maximising the greatest
good for the greatest number? - Answer- Utilitarian approach

because...
The utilitarian ethic is cited as the basis for the recent trend among companies to
monitor employee use of the internet and police personal habits such as alcohol and
tobacco consumption because such behavior affects the entire work place.moral
behaviors should produce the greatest good for the greatest numberCritics fear a "Big
Brother" approach and ask if the common good is squeezing the life out of the individual

Boundaries set at the point that maximizes strategic control over crucial external forces
are boundaries that focus on: - Answer- Power

because...
boundaries of power - organisations are institutions that seek to 'reduce uncertainty and
exercise power in order to improve performance'

Vertical integration of a firm refers to: - Answer- The level of firm involvement in its
product supply chain

because...
a strategy where a company owns or controls its suppliers, distributors, or retail
locations to control its value or supply chain

Why do organisations exist: - Answer- To provide a product or service to fulfill a social
need

Who provides critical feedback in the open system view of the organisation? - Answer-
Consumer

through feedback questionnaires, surveys etc.

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