Johari Window - ️️Designed to improve:
- communication
- personal development
- relationships
- team development
- team dynamics
Organization Structures are based on... - ️️1. External environment
2. Organizational size
3. Technology
4. Organizational Strategy
OB Examines: - ️�...
MO EXAM 1
Johari Window - ✔️✔️Designed to improve:
- communication
- personal development
- relationships
- team development
- team dynamics
Organization Structures are based on... - ✔️✔️1. External environment
2. Organizational size
3. Technology
4. Organizational Strategy
OB Examines: - ✔️✔️1. how employees behave, perceive, make decisions, and
respond emotionally.
2. How individuals and teams in organizations relate to each other and their
counterparts in other orgs.
3. How organizations interact with their external environments.
Importance of OB - ✔️✔️interact, collaborate, communicate --> vital to orgs success
OB knowledge is important for people to... - ✔️✔️- comprehend/predict workplace
events
- adopt more accurate personal theories
- influence organizational events
CEO job descriptions that mention social skills have increased 30% since 2000.
Kolb's Experimental Learning Model - ✔️✔️
Management: - ✔️✔️A process designed to achieve an organization's objectives by
using its resources effectively and effectively in a changing environment.
2 management activities: - ✔️✔️1. Figuring out what to do.... often despite uncertainty
and an enormous amount of potentially relevant info.
2. Getting things done.. through other people, despite having little direct control over
most of them.
McGregor's X Theory (1960): - ✔️✔️- People are controlled and directed bc they don't
like to work
- coercion is necessary to get employees to complete tasks.
, McGregor's Y Theory (1960): - ✔️✔️- people self-directed, creative, and seek
responsibility bc they like to work
- people are given autonomy to complete tasks.
Lewin's Formula - ✔️✔️People's Behavior (B) at work = a function of the Individual (I) &
the Environment (E)
--> Individual: managers CANNOT control individuals, their personalities/preferences/or
perspectives
--> Environment: managers CAN control the environment. (interact w/ people, structure
the work)
Organizational Behavior - ✔️✔️the study of what people think, feel, and do in and
around organizations
Organization: - ✔️✔️-groups of people who work interdependently toward some
purpose
Span of Control (impacts structure) - ✔️✔️the # of people directly reporting to the next
level above in the hierarchy.
Narrow Span of Control - ✔️✔️"tall structures" - few people report to manager
ex. BU, Wells-Fargo, General Electric
Note: Orgs that are highly regulated have this type of structure.
Wide Span of Control - ✔️✔️"flat structures" - manager has many direct reports
ex. Tesla, Whirlpool, Cisco, Pandora, Google
Note: Orgs are moving toward this structure today.
Centralization: (impacts structure) - ✔️✔️the degree to which formal decision authority
is held by a small number of people (usually @ the top of org hierarchy)
Centralized ORGS: - ✔️✔️- most decisions made by top management
- have "standard operating" procedures for decision making, aimed at creating
efficiency.
Decentrialized ORGS: - ✔️✔️- decision making is dispersed throughout organization.
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