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College aantekeningen Current Theories of Persuasion and Resistance (CWM050) €5,36   In winkelwagen

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College aantekeningen Current Theories of Persuasion and Resistance (CWM050)

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Aantekeningen van alle hoorcolleges van Curent Theories of Persuasion and Resistance.

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  • 15 oktober 2024
  • 30
  • 2024/2025
  • College aantekeningen
  • Marieke fransen en barbara müller
  • Alle colleges
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Current theories of persuasion and resistance
Lecture
Lecture 1
What is persuasion?
“A symbolic process in which communicators try to convince other people to change their
attitudes or behavior regarding an issue through the transmission of a message in an
atmosphere of free choice.”
What is resistance?
- Resistance can be defined as a reaction involving opposition to an idea or
unwillingness to comply with a given directive/request that is perceived as harmful,
problematic, unbelievable or negative emotion inducing.
- Resistance can be described as a reaction to change and the ability to resist or refuse
an attempt of persuasion.
o Affective, cognitive, behavioural
Relation between persuasion and resistance
- Approach avoidance model
- Alpha & Omega strategies: focused on reducing resistance, persuasive: things that we
use to try the convince others.




Resistance motives (different faces/perspectives)
- Reactance: threat to freedom
o Psychological reactance: motivational state
 When people perceive that freedoms are being threatened,
psychological reactance can result.
 Importance and magnitude of threatened freedom predicts reactance
o Restoration of freedom:

, 
Direct restoration: opposite behavior

Indirect restoration: liking threatened choice, source derogation,
denying the threat, exercising a related freedom.
o Measurement of reactance:




 Important to meausure threat: idea of feeling threated, but it can also
happen without being threatened. Was there really a reactance? If you
want to make this sure, then you need to ask if people feel threatened.
o Forcefull language (Pennebaker & Sanders, 1975).
o Psychological reactance as a personality trait
 Quick, Scott, and Ledbetter (2011,p. 663) describe trait reactant
individuals as “...likely to experience state reactance due to their
strong need for independence and autonomy, confrontational
and rebellious behavior, and a tendency to resist authority in
general”
 Often found to moderate the effects of persuasive messages on
experience freedom threat.
- Skepticism: (distrust and scrutiny)
o Persuasion knowledge: “Personal knowledge about the tactics used in
persuasion attempts. This knowledge helps identify how, when, and why
marketers try to influence them.” (Friestad & Wright, 1994, p. 1)

, o People use and develop persuasion knowledge because they are
motivated to hold valid attitudes (= accuracy motivation).
 To develop these attitudes, you have to judge information, using
your knowledge.
o What happens when persuasion knowledge is activated?
 Change of meaning: conceptual persuasion knowledge or affective
persuasion knowledge
 Relationship with reactance? Someone tries to influence you and this
has an effect on your one reactance.
o Development of persuasion knowledge: experience with persuasion attempts &
cognitive skills  theory of mind.
o Persuasion knowledge:
 You can only use the knowledge that you have
 The activation of persuasion knowledge can become automatic
 To use the knowledge you need to cognitive capacity
 Types of knowledge interact.
 People use persuasion knowledge to: cope with persuasion and to have
control over the outcome (can be positive or negative).
 Greater persuasion knowledge does not mean more resistance!
- Inertia
o Habbits are difficult to change
o Fear of losing something valuable
o Perceived loss bigger than perceived gain
o Satisfied with the status quo
o Not knowing how to change: intention-behavior gap.
- Self- threat
- Entitlement: the feeling that you deserve more and have more rights than others.
o Personality trait
o Context-specific: (entitlement beliefs).
 Organisational  Norms and values in
structure a society
 Norms based on  On holidays (“I
achievements deserve it”).
o Active entitlement
 Internal locus of  Materialistic
control  Focus on own well-
 Self-confidence being
 Self-affirmation  “I deserve the best,
 Self-interest no matter what”
 High status
o Passive entitlement
 Others owe you  Low education
 Low self-esteem  Female
 External locus of  “Others should take
control care of me, it is not
 Low status (family)

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