What is Motivation? - Answer-Processes that account for your willingness to:
-Exert high levels of effort
-Research organizational goals
-Conditioned by satisfaction of a need
Two kinds of rewards - Answer-Extrinsic and Intrinsic
Extrinsic rewards are - Answer--Tangible and visible to othe...
MAN320F Exam 3 Questions with Latest
Update
What is Motivation? - Answer-Processes that account for your willingness to:
-Exert high levels of effort
-Research organizational goals
-Conditioned by satisfaction of a need
Two kinds of rewards - Answer-Extrinsic and Intrinsic
Extrinsic rewards are - Answer--Tangible and visible to others
-Given to employees contingent on performance of tasks or behaviors.
Intrinsic rewards are - Answer--The natural rewards associated with performing a task
or activity for its own sake
Early theories of Motivation (2) - Answer--Herzberg's Motivational-Hygiene Theory
-McClelland's Three Needs Theory
Herzberg's Motivational-Hygiene Theory - Answer-2 Factors:
-Hygiene: things that will make us leave the job if they are not satisfied.
-Motivators: related to the work itself. Satisfaction is caused by different factors.
The three categories in McClelland's Theory of Needs - Answer--Achievers
-Affiliators
-High power
Achievers are motivated by - Answer--Achievable standards (not too hard or difficult)
-Delineated roles and responsibilities
-Concrete, timely feedback
Affiliators are motivated by - Answer--Working with people they trust
High power people are motivated by - Answer--Having an impact
-Impressing those in power
-Beating competitors
Contemporary Motivation Theories (5) - Answer--Equity theory
-Goal-setting theory
-Reinforcement theory
-Expectancy Theory
-Job design
Equity Theory - Answer-Input is weighted against output and compared with others.
, Expectancy Theory - Answer-Individual's willingness to put forth effort is driven by the
expectation that effort will be followed by outcomes that are attractive.
Reinforcement Theory is also known as - Answer-Operant Conditioning
Reinforcement Theory is - Answer-Rewarding behavior to encourage it to be repeated
and punishing or ignoring behavior to discourage it.
Behavior - Answer--Function of its consequences
-Learned through experience
-Taught by making rewards contingent on behaviors
Applying reinforcement theory includes (4 things) - Answer--Shaping the behavior
-Timing (Consequences should follow behavior closely)
-Avoid punishment: ignored unwanted behavior, don't ignore person
-Reinforcement schedules (Continuous and variable)
Goal Setting Theory - Answer--Specific goals with feedback lead to increased
performance
-Difficult goals, when accepted, result in higher output than easy goals.
What kind of motivational theory is bound in USA/Canada's culture? - Answer-Goal
Setting Theory
4 steps of learning process - Answer--Unconscious Incompetence
-Conscious Incompetence
-Conscious Competence
-Unconscious Competence
___ motivation should be used for simple, straightforward tasks - Answer-Extrinsic
Job Characteristics Model - Answer-High and low between 5 factors:
-Skill variety
-Task Identity
-Task significance
-Autonomy
-Feedback
Ways to apply motivational theories - Answer--Employee involvement programs
-Theoretical support
-Employee Recognition Programs
-Pay for performance/Skill based pay plans
-Stock option programs
Examples of employee involvement programs - Answer--Participative management
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