SCM FINAL REVIEW EXAM QUESTIONS
& ANSWERS 2024/2025
The Supply Chain Management Pillars (Value Chain Analysis Pillars) - ANSWERSLogistics, Operations,
Procurement
Unconstrained Marketing Plan Input - ANSWERSOrders on hand, Currents Customers, New Customers,
Competition, Margin Analysis, New Products, Pricing, Economy
Gaps in Gap Model - ANSWERS1. Knowledge Gap (Customer Expectation vs. Company Delivery)
2. Policy Gap (Customer Needs vs. Company Standards)
3. Delivery Gap (Company Standards vs. Company Delivery)
4. Communication Gap (Company Promise vs. Company Delivery)
5. Customer Gap (Customer Expectations vs. Customer Perception)
What are some advantages of Demand Driven Supply Chains? - ANSWERS-Difficult to duplicate
-Unique
-Desired by customers
-Sustainable and relevant
In S&OP, what are the three main parts of the S&OP process? - ANSWERSBusiness Planning, (Volume)
Sales & Operations Planning, Detailed Planning & Execution
In S&OP, what corresponds with the sales plan? - ANSWERSThe unconstrained marketing plan
In S&OP, what corresponds with the operations plan? - ANSWERSThe resource plan
In S&OP, what does business planning entail? - ANSWERSBudgeting and Forecasting
,In S&OP, what does Detailed Planning and Execution Entail? - ANSWERSAPS, Production Planning, Plant
Scheduling, Supplier Scheduling
APS - ANSWERSAdvanced Planning and Scheduling
Advanced Planning and Scheduling (APS) - ANSWERSA manufacturing management process by which
raw materials and production capacity are optimally allocated to meet demand. APS is especially well-
suited to environments where simpler planning methods cannot adequately address complex trade-offs
between competing priorities.
Two Key Aspects of the Supply Chain Top 25 - ANSWERSDemand-Driven Leadership, Corporate Social
Responsibility
Gartner Supply Chain Masters - ANSWERSApple, P&G, Amazon, McDonald's, Unilever
Supply Chain Leadership Trends 2019 - ANSWERSPersonalization at scale, leveraging ecosystems,
business-led digital strategies
Functional Products - ANSWERSstaples that people buy in a wide range of retail outlets, such as grocery
stores and gas stations
Innovative Products - ANSWERSproducts such as fashionable clothes and personal computers that
typically have a life cycle of just a few months
Functional Product demand is: - ANSWERSpredictable
Innovative product demand is: - ANSWERSunpredictable
Two distinct supply chain functions - ANSWERSphysical function, market mediation
, Purpose of Physically Efficient Supply Chains - ANSWERSSupply predictable demand efficiently at the
lowest possible cost
Purpose of Market-Responsive Supply Chains - ANSWERSRespond quickly to unpredictable demand in
order to minimize stockouts, forced markdowns, and obsolete inventory
Functional products require ______ processes - ANSWERSefficient
Innovative products require _______ processes - ANSWERSinefficient
National Bicycle's Success was built through: - ANSWERSMass customization
Four trends straining the SC talent pool: - ANSWERSIndustry demand for new SC talent, SC Talent Gaps,
SC Profession Dynamics, Potential Business Faculty Shortages
Top supply chains are designed by starting with: - ANSWERSwhat brings value to the key customer
Five Critical Requirements of your Value Proposition - ANSWERSCustomer must be willing to pay for it, it
must satisfy strategic and financial considerations, it must differentiate the firm in the eyes of the key
customer, it must be consistent with the firm's values, it must be supported by the firm's capabilities
Desired outcomes of a value proposition - ANSWERSEfficiency, responsiveness, sustainability, resilience,
security, innovation
Choreographic Competencies - ANSWERSSee possibilities, expand capabilities, cultivate sensemaking,
elevate empowerment, adapt through synthesis
Five-Step Inclusion Model - ANSWERS-Create an ability-first supply chain paradigm
-integrate all people-specific stakeholders
-co-create ability-centric processes with individuals as the centerpiece
-create feedback loops to address interdependencies
