2024 administrative aspects of code enforcement ex
reasons to engage in strategic planning
components to a strategic plan
sop standard operating procedure
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ADMINISTRATIVE ASPECTS OF CODE ENFORCEMENT
ADMINISTRATIVE ASPECTS OF CODE ENFORCEMENT
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2024 ADMINISTRATIVE ASPECTS
OF CODE ENFORCEMENT EXAM
WITH CORRECT ANSWERS
Strategic Planning - CORRECT-ANSWERSis a systematic way of
conceptualizing and creating a desirable future for an organization.
Reasons to engage in strategic planning - CORRECT-ANSWERSto give clarity
and direction to the organization
to help choose from among competing goals and activities
to cope with unexpected shifts in the environment
to give focus to the work of the staff
AND TO SORT OUT THE TRULY VITAL FROM THE MERELY IMPORTANT
Components to a Strategic Plan - CORRECT-ANSWERSVision
Values
Mission
Goals
Objectives
Priorities
Strategies
Every Speech has One of Four Goals - CORRECT-ANSWERS1) To Make
Something Clear
2) To Impress and Convince
3)To Get Action
4) To Entertain
How much time should be spent on Rehearsing your Speech? - CORRECT-
ANSWERS50% of the time spent on your speech should be spent on
rehearsal.
FOUR Basic Characteristics of VOICE - CORRECT-ANSWERSQuality
Pitch
Volume
Speed
USING VISUAL AIDS - CORRECT-ANSWERSDon't turn your back on your
Audience
Be Sure Slides are in Proper Sequence
,Dont reveal your visual aid until your ready for your audience to focus on it.
Pause as you change Visuals
Don't gather up visual aides as you Conclude
ELEVEN TRAITS in Effective Public Speaking - CORRECT-ANSWERSStrong
Presence
Audience Empathy
An Effective Opening
Good Eye Contact
Sincerity
Enthusiasm
Effective Gestures
No Apparent Nervousness
Good Voice Control
Appropriate Dress
Persuasive Close
AUDIENCE INVOLVEMENT - CORRECT-ANSWERSMake eye contact with
everyone in the room
Ask questions to maintain interest and involvement
Be aware of audience reactions, and modify your tone of voice, rhythm and
tempo to keep people listening
Strong Presence - CORRECT-ANSWERSThe presenter easily relates to the
needs and desires of those listening to his or her words.
Audience Empathy - CORRECT-ANSWERSFrom the very first words spoken,
the presenter seemed to form a natural, close bond with the audience.
An Effective Opening - CORRECT-ANSWERSWhile you may not remember
specifically what was said, you can easily recall that it immediately caught
your attention and left you wanting to hear more.
Good Eye Contact - CORRECT-ANSWERSThe Speakers eyes seemed to shift
from one side of the room to the other in an unhurried, carefully placed
pattern.
Sincerity - CORRECT-ANSWERSFrom the moment the talk began, you sensed
a deep sincerity on the part of the speaker. This genuine commitment to the
topic seemed to permeate throughout the room.
Enthusiasm - CORRECT-ANSWERSThe Higher level of enthusiasm generated
by the speaker rapidly became contagious throughout the room.
Effective Gestures - CORRECT-ANSWERSAll body gestures made by the
presenter appeared to enhance the talk greatly.
, NO Apparent Nervousness - CORRECT-ANSWERSNot only didn't the speaker
appear nervous, he/she actually seemed to be enjoying him/herself
throughout the entire talk!
Good Voice Control - CORRECT-ANSWERSYou were aware that the presenters
voice had a very pleasant tone throughout the talk. The occasional use of
pauses, careful voice modulation, and deliberate pacing seemed to blend
perfectly with the presentation.
Appropriate Dress - CORRECT-ANSWERSThe speakers clothing appeared to
reinforce what the speakers message was, yet nothing the speaker wore
distracted from the presentation.
Persuasive Close - CORRECT-ANSWERSThe Close was introduced as smoothly
and effectively as the opening.
A Statement of Vision - CORRECT-ANSWERSSpeaks to the Future
While based on rational analysis, ultimately expresses the intuitive, creative ,
subjective, entrepreneurial sense of the organizations leadership
It provides direction, clarifies key values, and energizes people throughout
the organization
Mission - CORRECT-ANSWERSA statement which gives an organization's
reason for being; why it exist
Goal - CORRECT-ANSWERSA broad directional statement of emphasis or
intent to do, or accomplish something in the future
A broad statement of intent
Objective - CORRECT-ANSWERSA desirable specific output or result, which is
measurable, observable, or identifiable , with a timetable and a person who
is accountable or responsible for its accomplishment.
Strategy - CORRECT-ANSWERSAn action or input , which contributes to the
accomplishment of an objective.
(SOP) Standard Operating Procedure - CORRECT-ANSWERSis a set of written
instructions that documents a routine or repetitive activity engaged in by
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