MGMT 3720 Exam 2
When Michael Scott burned his foot on a George Foreman Grill before coming into the
office he claimed to be disabled and that others were discriminating against him for it.
Generally, though, such minor and inconsequential injuries are not covered by the
_______________, which more broadly prevents discrimination based on disability.
American with Disabilities Act (ADA)
The Dunder Mifflin Scranton branch employs people of various ages, sizes, ethnicities,
and religious backgrounds. These identity-based differences represent ________ of the
office.
The diversity
When Pam and Jim Halpert welcome their second child, Phillip, into their family, Pam is
allowed up to 12 weeks of unpaid maternity leave by the
Family and Medical Leave Act (FMLA)
At first glance Dwight Schrute and Jim Halper appear to have a lot in common, however
their elements of ___________ such as interest in different forms of culture and
recreation (e.g. basketball vs. BattleStar Galactica), reveal they are more different than
they are alike.
Hidden diversity
Following Michael Scott's offensive impersonation of a Chris Rock routine, where he
uses racial epithets for a group he does not belong to, the corporate office sends in a
consultant to provide diversity awareness training for the branch. This decision is a
reactionary form of _______________ on the part of Dunder Mifflin.
Diversity management
Charlie Brown is sure that life is out to get him, and that no matter what he does, bad
luck will follow. This attitude displays Charlie Brown's ____________.
External locus of control
As pianist and artist, Schroeder is not often engaging with others, but when he does
have something to share it seems to have been carefully considered and offers insight
into complex emotions. This indicates Schroeder's tendency towards _________.
Introversion
Lucy regularly pulls the football away from Charlie Brown when he runs to kick it, which
is generally considered an irresponsible thing to do. Even though Lucy says Charlie
Brown can trust her, she has proven to not display the _____________ necessary to be
trusted.
,Dependability
Lucy’s constant abuse of Charlie Brown indicates her ethics do not include concern for
the well-being of her peers (at least not Charlie Brown.)
True
Charlie Brown's attempt to bring home a different kind of Christmas tree, not thought of
as traditionally beautiful, is met with criticism by his peers because of the
____________ they hold concerning beauty and value.
Dogmatism
According to Gordon Allport, ______ is defined as the dynamic organization within the
individual of those psychophysical systems that determine a person’s unique
adjustments to his/her environments
Personality
_______ is the sum total of ways in which an individual reacts to and interacts with
others.
Personality
Which of the following terms refers to factors such as one's biological, physiological,
and inherent psychological makeup determined at conception?
Heredity
Differences in characteristics like education, ethnicity, regional background, and gender
form part of
Surface-level diversity
Although discrimination has come under great legal and public scrutiny over the past
years, still thousands of cases of discrimination occur every year. Which action would
not be considered a form of discrimination?
Conflict
Alton, a mid-level manager for Knockaround Clothing in charge of monthly inventory,
often participates in quarterly meetings of the Cherokee Nation in Tahlequah,
Oklahoma. Alton's supervisors' allowing him flex time to attend these meetings
embraces Alton's ____________.
Ethnicity
Sally has just completed diversity training at work. She would now like to focus her
understanding on deep-level diversity traits such as:
Values
Ben, a highly paid 70 year old executive at D&E Enterprises, has been included on an
upcoming list of potential layoffs in December, yet other less experienced, younger
, workers have not been included on this list. This is a potential form of which type of
discrimination?
Discriminatory policies or practices
The identity-based differences include such things as race and ethnicity, gender, sexual
orientation, and age.
True
The term managing diversity is often used to reflect ways in which organizations show
appreciation for diversity among job applicants, employees, and customers.
False
Women constitute approximately 53% of the workforce compared to approximately 47%
for men.
False
If employees are penalized for refusing to respond to repeated sexual advances, quid
pro quo sexual harassment has taken place.
True
Although black people do not make up the largest share of the workforce for racial
minorities, research studies show they face discrimination more often than other racial
minorities.
True
Due to the fact that multiracial births have risen tenfold between 1970 and 2013, their
participation in the labor force is around 20%.
False
Two of the advantages of diversity include cost advantages and improved resource
acquisition.
True
Studies show that women and minorities have greater job-pursuit intentions and higher
attraction toward organizations that promote workplace diversity in their recruitment
materials compared to organizations that do not.
True
One downside of diverse teams, according to research, is that they enhance groupthink.
False
Discrimination is a term that has been used to describe a situation in which dominant
group members perceive that they are experiencing discrimination based on their race
or sex.
False
