broker - ANSWERSintermediary between resources, make referrals
case manager - ANSWERSassessing needs of clients & coordinating services
advocate - ANSWERSworking on behalf of client to access resources
facilitator - ANSWERSplan & implement changes
mediator - ANSWERSmediate when there is a breakdown between clients & service providers
steps of the helping process - ANSWERSexploration, engagement, research, assessment, planning,
implementation, goal evaluation, & termination
core values of the social work profession - ANSWERSservice, social justice, dignity & worth of a person,
importance of human relationships, integrity, & competence
transference - ANSWERSunrealistic perceptions of & reactions to a social worker, client relates therapist
to mother or something
countertransference - ANSWERSsocial worker putting their junk onto clients, uses client to fulfill needs
determinism - ANSWERSone phenomenon is caused solely by another
reductionism - ANSWERScertain phenomenon can only be explained by one specific discipline
,erikson stages of development - ANSWERStrust vs. mistrust - birth to 1 year
autonomy vs. shame & doubt - 2-3 years
initiative vs. guilt - 3-5 years
industry vs. inferiority - 6-12 years
identity vs. role confusion - 12-18 years
intimacy vs. isolation - early to late 20s
generativity vs. stagnation - late 20s to 50s
integrity vs. despair - after 50
piaget stages of cognitive development - ANSWERSsensorimotor (0-2 years) - they exist separately from
people around them, they can cause things to happen, things continue to exist when they can't see them
preoperational (2-7 years) - development of language & imaginative play, egocentric thinking, counting,
symbols
concrete operational (7-11 years) - development of reasons, logical thought, see things from different
points of view
stages of change - ANSWERSprecontemplation - avoidance, there is no problem
contemplation - acknowledging that there is a problem but ambivalence
preparation - taking steps to get ready for change
, action - making the change, living new behaviors
maintenance - maintaining the behavior change
freud stages of psychosocial development - ANSWERSoral (birth to 12-18 months) - mouth
anal (2-3 years) - control over bodily function
phallic (3-5 years) - sexual experimentation, oedipal/electra
latency (5-puberty) - no sexual desires
genital (puberty-adulthood) - experiencing with sex
fowler stages of faith development - ANSWERSprimal faith - infancy
intuitive-projective faith - 2-6 years
mythical-literal faith - 6 years to adolescence
synthetic-conventional faith - adolescence to young adulthood
individuative-reflective faith - young adulthood to early midlife
conjunctive faith - early midlife to midlife
universalizing faith - midlife & beyond
model of becoming culturally competent - ANSWERScultural destructiveness - harmful policies/practices
cultural incapacity - not intentionally destructive but lack skills to do otherwise
cultural blindness - intent to be unbiased but cultural differences not acknowledged
cultural precompetence - acknowledges cultural differences & efforts to improve
cultural competence - acceptance & respect for cultural differences
family assessment steps - ANSWERScreate trusting environment with family - contact & individualize
each member
problem discussion - includes perception of all members, how has each member been affected?
interactions - social worker observes how family interacts with each other
goal setting/contracting - involve all members in goals, clarify intervention process
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