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Organization Development and Change 10th Edition
by Thomas Cummings
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10TH EDITION
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,Table Of Contents
Chapter 1: General Introduction To Organization Development 4
Summary Chapter 1: 7
Chapter 2: The Nature Of Planned Change 8
Summary Chapter 2: 18
Chapter 3: The Organization Development Practitioner 19
Summary Chapter 3: 22
Chapter 4: Entering And Contracting 23
Summary Chapter 4: 26
Chapter 5: Diagnosing 27
Summary Chapter 5: 41
Chapter 6: Collecting, Analyzing, And Feeding Back Diagnostic Information 42
Summary Chapter 6: 49
Chapter 7: Designing Interventions 50
Summary Chapter 7: 63
Chapter 8: Managing Change 64
Summary Chapter 8: 72
Chapter 9: Evaluating And Institutionalizing Od Interventions 73
Summary Chapter 9: 84
Chapter 10: Interpersonal And Group Process Approaches 85
Summary Chapter 10: 90
Chapter 11: Organization Process Approaches 91
Summary Chapter 11: 102
Chapter 12: Restructuring Organizations 103
Summary Chapter 12: 120
Chapter 13: Employee Involvement 121
Summary Chapter 13: 133
Chapter 14: Work Design 134
Summary Chapter 14: 148
Chapter 15: Performance Management 149
Summary Chapter 15: 163
Chapter 16: Talent Management 164
Summary Chapter 16: 170
Chapter 17: Workforce Diversity And Wellness 171
, Summary Chapter 17 182
Chapter 18: Transformational Change 183
Summary Chapter 18: 201
Chapter 19: Continuous Change 203
Summary Chapter 19: 214
Chapter 20 – Transorganizational Change 215
Summary Chapter 20: 222
Chapter 21: Organization Development For Economic, Ecological, And Social Outcomes 223
Summary Chapter 21: 230
Chapter 22: Organization Development In Nonindustrial Settings: Health Care, School
Systems, The Public Sector, And Family-Owned 231
Summary Chapter 22: 245
Chapter 23: Future Directions In Organization Development 247
Summary Chapter 23: 252
Guest Lecture 1: Wim Van Ernich - Thermiek 253
Guest Lecture 2: Diederik Kolb - Achmea 255
Guest Lecture 3: Marc Burger - Capgemini 258
Guest Lecture 4: Corline Van Reenen - Schouten Global 261
Guest Lecture 5: Nick Van Dam – Mckinsey & Company 269
Guest Lecture 6: Woody Van Olffen – Tias 272
* Chapter 21: Organization Development For Economic, Ecological, And Social Outcomes
* Chapter 22: Organization Development In Nonindustrial Settings: Health Care, School
Systems, The Public Sector, And Family-Owned Businesses
* Chapter 23: Future Directions In Organization Development
* Niet In Syllabus En Hc
, Chapter 1: General Introduction To Organization
Development
Learning Objectives:
- Define And Describe The Practice And Study Of Organization Development (Od)
- Describe The History And Relevance Of Od
- Distinguish Od And Planned Change From Other Forms Of Organization Change
Organization Development Differs From Other Planned Change Efforts, Such As
Project Management Or Innovation, Because The Focus Is On Building The
Organization’s Ability To Assess Its Current Functioning And To Achieve Its Goals.
Od Is Oriented To Improving The Total System—The Organization And Its Parts In
The Context Of The Larger Environment That Affects Them.
Examples Of Od:
- Team Building With Top Corporate Management
- Structural Change In A Municipality
- Job Enrichment In A Manufacturing Firm
Worley And Feyerherm Suggested That For A Process To Be Called Organization
Development, (1) It Must Focus On Or Result In The Change Of Some Aspect Of
The Organizational System; (2) There Must Be Learning Or The Transfer Of
Knowledge Or Skill To The Client System; And (3) There Must Be Evidence Of
Improvement In Or An Intention To Improve The Effectiveness Of The Client System.
The Following Definition Incorporates Most Of These Views And Is Used In This
Book: Organization Development Is A System-Wide Application And Transfer Of
Behavioral Science Knowledge To The Planned Development, Improvement, And
Reinforcement Of The Strategies, Structures, And Processes That Lead To
Organization Effectiveness.
Important: Od Is Different From Other Approaches To Organizational Change And
Improvement, Such As Management Consulting, Innovation, Project Management,
And Operations Management Etc.
Difference Between Od And Change Management
Organization Development Can Be Distinguished From Change Management And
Organizational Change. Od And Change Management Both Address The Effective
Implementation Of Planned Change. They Are Both Concerned With The Sequence
Of Activities, Processes, And Leadership Issues That Produce Organization
Improvements. They Differ, However, In Their Underlying Value Orientation. Od’s
Behavioral Science Foundation Supports Values Of Human Potential, Participation,
And Development In Addition To Performance And Competitive Advantage.
Change Management Focuses
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