Supply Chain Management Strategy, Planning, and Operation
Sunil Chopra • Peter Meindl
H1, 2, 13, 16 and 17
H1 p13 – 30/ H2 p31 – 49/H3 p52-79/ H13 p373- 409 /H16 p480 – 502/ H17 p504- 520
H1
P13 - 30
Introduction
A supply chain consists of all parties involved, directly or indirectly, in fulfilling a customer request.
The supply chain includes not only the manufacturer and suppliers, but also transporters,
warehouses, retailers, and even customers themselves. Within each organization, such as a
manufacturer, the supply chain includes all functions involved in receiving and filling a customer
request. These functions include, but are not limited to, new product development, marketing,
operations, distribution, finance, and customer service.
Stages of a detergent Supply Chain
Supply chain stages
A typical supply chain may involve a variety of stages, including the following:
• Customers
• Retailers