Short term scheduling - Samenvattingen, Aantekeningen en Examens

Electronic Health Record (EHR) -answer- a computerized lifelong health care record for an individual that incorporates data from providers who treat the individual Protected Health Information (PHI) -answer- Any information about health status, provision of health care, or payment for health care that can be linked to an individual. This is interpreted rather broadly and includes any part of a patient's medical record or payment history. advance directive (living will) -answer- document s...

What is Workforce Management? : The process of ensuring that the right staff are at the right place at the right time to handle customer interactions within performance objectives. A Workforce Management strategy typically includes scheduling, skills management, timekeeping and attendance, intraday management, and employee empowerment. What are the four primary activities of Workforce Management? : 1. Forecasting the workload 2. Planning daily and weekly work schedules 3. Managing age...

Complete Solutions Manual for Operations Management: Sustainability and Supply Chain Management 4ce 4th Canadian Edition by Jay Heizer, Barry Render. Full Chapters Solutions are included Operations and Productivity Operations Strategy in a Global Environment Project Management Forecasting Design of Goods and Services Managing Quality Process Strategy Location Strategies Layout Strategies Human Resources, Job Design, and Work Measurement Supply Chain Management Inventory Management ...

NCMA CPCM Vocabulary - Contract Management Body of Knowledge (CMBOK) Exam 2024/2025 Acceptance criteria - ANSWERSThose criteria, usually stated in a contract and/or SOW that includes deliverables, performance requirements and essential conditions, which must be met to complete project deliverables and be accepted Agile - ANSWERSA project management methodology utilizing short-term sprints to react to changing scope requirements Baseline - ANSWERSThe original plan (for a project, a wor...

el scheduling constraints. What is a short-term forecast? - correct answer Short-term forecasts help plan how many interactions to expect in upcoming weeks. Genesys Cloud Workforce Management permissions for agents allow them to: - correct answer - View one's own Workforce Management schedule on the dashboard. - View notifications of changes made to the agent's schedule. - Submit time off requests. - Be included in a load-based schedule on forecast needs. - Create, view, edit, ma...

The "Big Question" correct answers How will I add value? Types of OM Decisions correct answers 1. Strategic 2. Tactical 3. Operational Strategic Decisions correct answers Long Term Acquire new resources Example: Electric utility - Power station construction Tactical Decisions correct answers Medium Term Utilize existing resources Example: Assembly Plant - Workforce commitments Operational Decisions correct answers Short Term Execution of schedules or control activities ...

3 types of Operations Management decisions? correct answers 1) Strategic • Long term • Often involving acquisition of new resources • Electric utility - power station construction 2) Tactical • Medium term • Utilization of existing resources • Assembly plant - workforce commitments 3) Operational • Short term • Execution of schedules or control activities • Hospital - shift scheduling All Companies Compete On _____ (Name the 5 and describe the process fo...

Types of OM decisions correct answers Strategic, Tactical, Operational Strategic correct answers long term often involving acquisitions of new resources ex. electric utility power station tactical correct answers medium term utilization of existing resources ex. assembly plant - workforce commitments operational correct answers short term execution of schedules or control activities tal - shift scheduling What the customer buys and considers value is NEVER a product or service ...

Capacity PlanningCapacity– Max rate of output of a process or systemLong Term Capacity– relates primarily to strategic issues involving the firms major production facilitiesShort Term Capacity– concerns issues of scheduling, labor shifts, and balancing resource capacities the goal of short-term capacity planning is to handle unexpected shiftsin demand in an efficient economic manner.Utilization– degree to which a resource such as

4 Ps correct answers `Product, Price, Promotion, Place Competitive Priorities/Performance Objectives correct answers Cost, Quality, Time, Flexibility Which trends are easiest to forcasat correct answers Stable demand Master Scheduling forcast/horizon correct answers Physical units at end item level/3-18 months Seasonal Index correct answers Period Average Demand/Average Demand of All Periods Qualitative Techniques correct answers Based on opinion, subjective (market research/busin...