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NissanConnect Services Questions & Answers

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What does the NissanConnect® Services Connected Search feature do? - AnswerProvides access to an online destination database directly from the vehicle All of the following are Remote Services EXCEPT: - AnswerMaintenance Alert On equipped models, what can Over-the-Air Updates Capability do? - AnswerUse a wireless connection to perform updates "over the air" If a vehicle's air bag deploys, what does Automatic Collision Notification do? - AnswerIt can connect the owner — through a ha...

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NSSN 16 Questions & Answers Correct!!

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What functionality can be accessed in NCAR 2.0 using a smartphone? - AnswerOnly non-customer-facing functionality (Customer Selection, Inventory, Delivery Readiness, and Send Vehicle Materials) Which resources can you email to a customer via the Send Vehicle Materials button using NCAR 2.0 on a tablet or a smartphone? - AnswerALL Based on survey responses, what are the benefits of using NCAR 2.0? - AnswerALL In the Consultation tile, what does the Colors tab allow you to see? - AnswerEx...

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Next Gen-NCAR Questions & Answers Correct!!

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What happens if a customer declines to register for the MyNISSAN Owner Portal, MyNISSAN app, and NissanConnect® Services? - AnswerThey will be unable to use NissanConnect® Services What vehicle materials can you choose to send directly to customers through the NCAR tool? Choose all that apply. - AnswerDigital brochure Competitive Comparison Manuals & Guides CPO Benefits What NCAR resource includes a drop-down menu called Media Library? - AnswerSales Tools Which three compone...

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COMMON SALES RESOURCES Questions & Answers

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Where can you find a Nissan Owner's Manual? - AnswerNissan Virtual Academy Manuals & Guides section of NissanUSA.com Vehicle glove compartment What is true of the NCAR 2.0 app? - AnswerIt can be used to schedule a new owner's first service appointment Features shown are tailored to the VIN-specific vehicle you're viewing Which resources can help when you are performing a Needs Assessment? - AnswerInteractive Brochures Monroney Label NCAR 2.0 Nissan Personalization Stud...

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NEXT GEN NCAR Questions & Answers 100%

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What NCAR resource includes a drop-down menu called Media Library? - AnswerSales Tools Which of the following occur during the Onboarding step? - AnswerCustomers are prompted to verify, edit, or add any necessary profile information Upon consent of the one-time text, a link will be sent to the customer's mobile number to download the MyNISSAN app. Terms and Conditions apply for vehicles equipped with telematics. What is the first step in the NCAR Sales and Delivery process? - AnswerCon...

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Common sales resources Nissan Questions & Answers

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Where can you find NCAR 2.0 to bookmark the program? - AnswerAt a dedicated website:n Which sales resource can be accessed with a QR code on the back of its print version? - AnswereQRG What is an effective use of the elecronic Quick Reference Guides(eQRG) - AnswerEnhance your explaination of a system or feature What is a benefit of sending Nissan-sponsored and third party automotive website links to customers? - Answer-They show you want to help them make an informed decision . -They c...

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Next Gen NCAR Questions &Answers

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Where on the NCAR dashboard is the Sales Tools drop-down menu located? - AnswerUpper right What is the first step in the NCAR Sales and Delivery process? - AnswerConsultation The objective of NCAR's Training Mode is to _____________. - AnswerEncourage exploring the tool without saving information What additional details are available for a CPO vehicle on an inventory card? - AnswerCARFAX Vehicle History Report™ Vehicle inspection Mileage What can the "Discover" section of ...

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Common Sales Resources Questions & Answers

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When during the sales process should you use NCAR 2.0? - AnswerNeeds Assessment Schedule the First Service Appoinent Vehicle Consultation Delivery Which sales resource would be the most efficient use of your customer's wait time during the transition to F&I? - AnswerQRG/eQRG Where can you find a Nissan's Owner's Manual - AnswerManuals & Guides section of NissanUSA.com Vehicle glove compartment Nissan Virtual Academy NCAR via the Send Vehicle Materials button What information d...

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NCAR Questions & Answers Correct!!

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Is it possible to use NCAR with an off-site Delivery at a customer's home or place of business? - AnswerYes, with a cellular connection via either a jetpack, 4G-enabled tablet, or hotspot from a cellphone What does the Send Vehicle Materials button allow you to do? - AnswerMaterials button allow you to do? Email customers Digital Brochures and Competitive Comparisons Email customers Certified Pre-Owned Benefits, Quick Reference Guides, and Manuals and Guides for individual models Whic...

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What is true of NCAR 2.0? Questions & Answers

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Which sales resource would be the most efficient use of your customer's wait time during the transition to F&I? - AnswerQRG/eQRG What information does Nissan Virtual Academy provide? - AnswerVehicle features and pricing,KPI standings,Competitive comparison information What is true NCar 2.0? - AnswerIt can be used to schedule a new owners first service appt, features shown during delivery are tailored to the vin-specific vehicle you're viewing. Which sales resource can be accessed with...

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