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The customer service management team is to ensure the department provides a high level of? - ANSWERCustomer service Customer service management teams focus needs to be on? - ANSWERThe front end The customer service management team must complete administrative task but you're expected to manage your time so these tasks are completed during non peak hours. You're most effective when you can be on the front end during peak hours. Ensuring a high level of service means having: - ANSWERAssoc...

Types of mini cakes - ANSWER1. Buttercream mini cakes ( buttercream iced with buttercream flowers and borders) 2. Mini cakes (Whipped topping , Fudge cream cheese) 3. Specialty mini cake (fondant, ganache, basic charter, or themed) 4. Signature mini cake (signature cake design, toy added, sculpted, or shaped) 5. Holiday Specialty mini cake ( any holiday character themed mini cake) 6. Special edition mini cakes ( mini versions of special edition 1/4 sheet cakes) Strategic Task - ANSWERta...

Which step doesn't help you maintain correct posture as you lift? - ANSWERBend forward and reach for the item. Select the point below that doesn't help you establish firm footing before lifting. - ANSWERTest the traction of your non slip shoes What are the guidelines for handling a customer incident? Check all of the rules that apply. - ANSWERAsk the customer if he or she is ok. Send for a manager. Make observations of the area. Managers and first aid responders are the only assoc...

Approved products for disposal in bone can - ANSWERBone and fat Raw, cooked, and processed Meat Chicken Fish Consumer-packaged goods Fried chicken Non approved products for disposal in bone can - ANSWERProduct packaging Dri-loc pad String Bread Produce Dairy Cheese Shellfish Temperature Danger Zone (TDZ) - ANSWER40-140 degrees F Freezer should be kept at what degree - ANSWER0° or below Beef should be stored at what temperature? - ANSWER34°F Chicken should b...

What is development? - ANSWERDevelopment is the process of growth or change from one condition to another. What are the 6 main areas for development in Global Politics - ANSWEREconomic, Social, Demographic, Political, Cultural, Environmental What are some limitations or problems with categorising development (3)? - ANSWER- The level of development changes through time but our perspective that certain countries are more or less developed can make it difficult to assess the evidence - "A...

Apple's Tax Avoidance In Ireland - ANSWER- Ordered to pay £11.2b worth of taxes (2016) even though Ireland did not want that payment - EU ruled Apple's tax agreement as illegal - Irish corporation tax = 12.5% + Apple had an agreement to pay 1% tax - Apple was transferring profits to Ireland + US corporation tax = 35% - Apple employs 6000 in Cork Anti-Globalisation Protest Voting in Developed World Regions - ANSWER- Anti-globalisation in the USA formed from Trump (2016) in...

peace - ANSWER... is the absence of conflict; it can be either positive - with the long-term causes of conflict resolved sustainably - or negative - meaning there is an absence of violence. ... is the absence of violent conflict. However, analysing whether a society, state or region is in a sustainable state of peace requires deeper examination. It cannot be determined simply by visible evidence, such as the absence of violent confrontation. Measuring a state of peace depends on a deeper ass...

POPULATION Uneven population distribution - ANSWERCHINA: - Most of the population lives in the urbanised part of China (near the coast) -These are the areas of highest economic growth and so people there have more job opportunities and higher income -The only jobs for people rurally are farming -Economic divide -Large scale rural to urban migration POPULATION Uneven population distribution - ANSWERSOUTH AFRICA: -The Apartheid resulted in migration from Cape Town to the South East reg...

Umbrella movement - ANSWER-It started in 1997 when Hong Kong was promised full democratic elections by 2017. -China's congress decided to pre screen candidates for elections which went against the agreement.It limited political freedom leading to protests from students and pro democracy groups and lasted for three months -It was called the umbrella movement as umbrellas were used as protection from pepper spray . - Joshua Wong founded activist group scholarism and was the main voice of t...

Yemen Conflict (Human rights, Peace and Conflict, Power and sovereignty) - ANSWERWHO: Houthi Shia Muslim rebel (Iran backed) movement (Shia Muslim minority). The prior president identified as this vs Yemen government (US, France, Saudi) the Sunni Arab majority. New president is Sunni, could not take control of country. IMPORTANT EVENTS: The launch of a ballistic missile towards Riyadh in November 2017 prompted the Saudi-led coalition to tighten its blockade of Yemen (limit aid to...