Biggby coffee - Study guides, Class notes & Summaries

Perc correct answersPerception by customers that we respect their time and move them as quickly as possible. Every customer leaves the store in a better mood then when the customer arrived. Recognize each customer as an individual. Consistently produce high quality beverages. Our mission correct answersCreate one new biggby coffee fanatic per day per store who will actively promote us to others Cultural value correct answersBe happy Have fun Make friends Love people Drink great...

Define the term "organic coffee" and which of our coffees are organic? - Coffee that is grown without the use of pesticides; French Roast, Black & Tan, and Costa Rica How and Why do we wear an apron? - Over the neck, with seams facing in, tied in the back; it keeps germs on our clothing off of food and equipment P of PERC - Perception by customers that we respect their time and move them as quickly as possible. E of PERC - Every customer leaves the store in a better store than when the c...

First Cashier Position Priority - Greet customers within three steps of the door and complete their transactions as quickly as possible Of what does crema consist? And what does it affect? - Consists of coffee oils and water; affects the aftertaste and body of espresso profile How and Why do we wear an apron? - Over the neck, with seams facing in, tied in the back; it keeps germs on our clothing off of food and equipment Mission Statement - Create one new BIGGBY COFFEE fanatic per day, per...

What is the difference between green and black tea? - Green tea is unfermented; black tea is fermented What is crema composed of, and how does crema contribute to the the flavor of espresso? - Coffee Oils and water, aftertaste and body Frozen drink fundamentals - Lattes- heaping cup of ice Freezes- level cup Ice, tonic, flavor, shots or base, fruit or cookies, blend P of PERC - Perception by customers that we respect their time and move them as quickly as possible E of PERC - Every cust...

What information is called out by the cashier? - Size, number of shots espresso modifiers, milk modifiers, call out modifiers, name if not a latte. Direct effect of P - Greet customers within 3 steps of the door; thank customers for their patience when service is slow. Direct effect of E - Engage customers with energy, excitement, and enthusiasm; run laps every 15 minutes. Direct effect of R - Learn customers names, drinks, and stories; make suggestions to customers who do not know what t...

Select the correct version of P of PERC correct answersPerception by costumers that we respect their time and move them as quickley as possible. Select the correct version of E of PERC correct answersEvery customer leaves the store in a better mood than when the customer arrived. Select the correct version of R of PERC correct answersRecognize each customer as an individual. Select the correct version of C of PERC correct answersConsistently produce a high quality beverage. Select th...

1. select the correct version of P of PERC correct answersb. Perception by customers that we respect their time and move them as quickly as possible 2. select the correct version of E of PERC correct answersa. every customer leaves the store in a better mood than when the customer arrived 3. select the correct version of R of PERC correct answersd. recognize each customer as an individual 4. select the correct version C of PERC correct answersc. consistently produce a high quality bever...

P of PERC -:- Perception by customers that we respect their time and move them as quickly as possible E of PERC -:- Every customer leaves the store in a better mood than when the customer arrived R of PERC -:- Recognize each customer as an individual C of PERC -:- Consistently produce a high quality beverage Mission Statement -:- Create one new BIGGBY COFFEE fanatic per day, per store, who will actvely promote us to others 2 | P a g e | G r a d e A + | 2 0 24 / 2 0 2 5 2 0...

Write out P of PERC correct answersPerception by customers that we respect their time and move them as quickly Write out E of PERC correct answersEvery customer leaves the store in a better mood than when the customer arrived Write out R of PERC correct answersRecognize each customer as an individual Write out C of PERC correct answersConsistently produce a high quality beverage Select the correct version of the Mission Statement correct answersCreate one new BIGGBY COFFEE fanatic pe...

What is the 5 minute rule? correct answersall products must be available and the door unlocked five minutes before open and until five minutes past close What is the crema on a coffee? correct answerscoffee oils and water; after taste and body how many seconds are espresso shots good for? correct answers30 seconds how long should it take for a set of shots to pull? correct answers19-23 seconds what are the two biggest enemies of coffee? correct answersmoisture and air which degree...