Unit 20 - Hospitality Operations in Travel and Tourism

Hospitality Revenue Management final exam review Question & Answers What is the industry term used to describe the sum of prices paid by a business's customers? - Correct answer total revenues" "Historically, what concept have hospitality managers chiefly used to calculate their selling prices? - Correct answer costs" "What is an algebraic equivalent of the formula: Sales = Costs + Profit? - Correct answer profit=sales-costs" "What is the name for the net value achieved by b...

ENVIRONMENT social and physical characteristics - answer-Ambience Setting Authenticity Environmental Perception Cognitive Map Landmarks Images Geography of tourism Ambience - answer-Dynamic condition Understanding the tourism environment helps predict behavior Affected by people who move in and out of the atmosphere People adapt and respond to ambience Setting (smaller subset of the environment) - answer-Behavioral settings must include: People and Programs- orderly, planned...

ENVIRONMENT social and physical characteristics - answer-Ambience Setting Authenticity Environmental Perception Cognitive Map Landmarks Images Geography of tourism Ambience - answer-Dynamic condition Understanding the tourism environment helps predict behavior Affected by people who move in and out of the atmosphere People adapt and respond to ambience Setting (smaller subset of the environment) - answer-Behavioral settings must include: People and Programs- orderly, planned...

ENVIRONMENT social and physical characteristics - answer-Ambience Setting Authenticity Environmental Perception Cognitive Map Landmarks Images Geography of tourism Ambience - answer-Dynamic condition Understanding the tourism environment helps predict behavior Affected by people who move in and out of the atmosphere People adapt and respond to ambience Setting (smaller subset of the environment) - answer-Behavioral settings must include: People and Programs- orderly, planned...

ENVIRONMENT social and physical characteristics - answer-Ambience Setting Authenticity Environmental Perception Cognitive Map Landmarks Images Geography of tourism Ambience - answer-Dynamic condition Understanding the tourism environment helps predict behavior Affected by people who move in and out of the atmosphere People adapt and respond to ambience Setting (smaller subset of the environment) - answer-Behavioral settings must include: People and Programs- orderly, planned...

Hospitality Revenue Management final exam review Question & Answers What is the industry term used to describe the sum of prices paid by a business's customers? - Correct answer total revenues" "Historically, what concept have hospitality managers chiefly used to calculate their selling prices? - Correct answer costs" "What is an algebraic equivalent of the formula: Sales = Costs + Profit? - Correct answer profit=sales-costs" "What is the name for the net value achieved by b...