Unit 15 - Working as a Holiday Representative

BTEC Travel and Tourism Unit 15 Working as a holiday representative Describe roles, duties and responsibilities of different holiday reps (P1) Outline the legal responsibilities of holiday representatives in different holiday situations (P2) Explain the role played by holiday representatives in creating a safe and healthy holiday environment (P3) Compare the roles, duties and responsibilities for one category of representative with two different tour operators (M1) Analyse how the current changi...

Unit 15 - Working as a Holiday Representative (P4, P5, M2, M3, D2) The P’,M’s & D’s have been combined together as one. The distinction is presenting the speech infront of the class and showing evidence of it in P5

Unit 15 - Working as a Holiday Representative Part of P4, M2, D2 It is a welcome meeting presentation, including welcome, introduction, accommodation, resort, local and safety information, and promotion of excursions and other services. Script for the presentation and welcome pack is available amongst my uploaded documents. For P4, learners must use social, customer service and selling skills to plan and deliver an arrival transfer speech and a welcome meeting to a group of holidaymakers, an...

Unit 15 - Working as a Holiday Representative Part of P4, M2, D2 It is the whole script for the welcome meeting presentation (available amongst my uploaded documents). For P4, learners must use social, customer service and selling skills to plan and deliver an arrival transfer speech and a welcome meeting to a group of holidaymakers, and make a sale to a holidaymaker. The transfer speech and welcome meeting can be simulated situations but should be to an audience. They must provide a welcome,...

Unit 15 - Working as a Holiday Representative Part of P4, M2, D2 It is a welcome pack created for the welcome meeting presentation, which is available amongst my uploaded documents. For P4, learners must use social, customer service and selling skills to plan and deliver an arrival transfer speech and a welcome meeting to a group of holidaymakers, and make a sale to a holidaymaker. The transfer speech and welcome meeting can be simulated situations but should be to an audience. They must prov...

Unit 15 - Working as a Holiday Representative Part of P4, M2, D2 It is an arrival transfer speech including welcome, introduction, safety and comfort on the coach, country info, transfer details, resort information and accommodation check-in. Welcome meeting is mentioned three times throughout the speech and drip selling excursions is included. For P4, learners must use social, customer service and selling skills to plan and deliver an arrival transfer speech and a welcome meeting to a group...

Chap 1, 5 & ATI Chap 1 p 3-7 Chap17 & ATI Chap 1 p 3-4 Chap 19 & ATI Chap 1 p 14-17 & Chap 2 p 23-25 Chap 20 & ATI Chap 1 p 7-10 Exam #1 Chapter 01: The Evolution of Professional Nursing 1. Clara Barton is known for: a. becoming the first black public health nurse. b. establishing the Henry Street Settlement. c. founding the American Red Cross. d. publicizing the inadequacies of hospital-based nursing schools. 2. Students are assigned to write to their state leaders ab...

  Reading 1. Xavier propagated his belief that dragons were real to his friends gathered around the campfire. Which of the following words could most logically replace the underlined word without altering the intent of the sentence? a. Shouted b. Expressed c. Persuaded d. Whispered 2. Which of the following statements least supports the argument that the American economy is healthy? a. The United States' Gross Domestic Product (GDP), which is the measure of all the goods and se...

1. Nurses with a bachelor’s degree in nursing can participate in the implementation of evidence- based protocols in practice. This means that the BSN nurse a. Develops evidence-based guidelines b. Designs research studies, on which protocols may be based c. Evaluates and revises evidence-based protocols d. Contributes practice wisdom when applying protocols in patient settings e. Mentors PhD researchers in the clinical setting during protocol development ANS: D Nurses with a BSN degree ...

A registered rep purchases two tickets to a college football game with the intention of taking a client to the game. The tickets are worth $75 each, but because rep is a former football player and part of the college's alumni association, he gets them for free. The day before the game, the rep is called out of town on a family emergency and cannot attend the game. Which of the following is true? - ANSWER-The rep cannot give both tickets to the client because the combined face value is more than...

How is the process of steel corrosion ALWAYS described? - electrochemical Based on the galvanic series presented in the NACE CIP Level 1 Manual, which three can be used effectively as galvanic anodes for carbon steel? - zinc, aluminum, magnesium A decrease in temperature will generally cause the corrosion rate to _____ - decrease The electrolyte is a medium which carries the following type of current? - Ionic Corrosion occurring uniformly across a surface is called _____ - general corrosi...

NACE #1/SSPC-SP5 - WHITE METAL BLAST CLEANING. When viewed without magnification the surface shall be free from visible oil, grease, dust dirt, mill shcale, rust , coating, oxides, corrosion products and other foreign matter. NACE #2/SSPC-SP 10 - NEAR WHITE METAL BLAST CLEANING. When viewed without magnification the surface shall be free from visible oil, grease, dust, dirt, mill scale, rust, coating, oxides, corrosion products, and other foreign matter. Random staining shall be limited to...

  ** Why do employees unionize? - Answer: - Unions are "in the business" of representing workers who at some point became so unhappy with their jobs, they sought out external advocates - Could be due to; poor supervision, compensation, fairness/equity, job security, work load, employer policies, & so on ** Why would employees not want to unionize? - Answer: - Union dues - Political and social activities of unions - Strikes - Loyalty to the employer - Conflict - Meri...

Sup Study Guide Questions and Complete Solutions REPORT OF TRAUMATIC INJURY - Answer: CA-1 REPORT OF EXPOSURE TO COMMUNICABLE DISEASES - Answer: CA-2 REPORT OF REOCCURRENCE OF INJURY - Answer: CA-3 WHAT FORM IS THE PAYMENT AUTHORIZATION FOR MEDICAL SERVICES? - Answer: CA-16 DOCTOR'S RELEASE FORM - Answer: CA-17 CLAIM FOR COMPENSATION FORM - Answer: CA-7 WHAT FORM DOES A SUPERVISOR FILL OUT WHEN AN INJURED AGENT IS ABLE TO RETURN TO WORK? - Answer: CA-5 TAR - Answer: WHAT...

A registered rep purchases two tickets to a college football game with the intention of taking a client to the game. The tickets are worth $75 each, but because rep is a former football player and part of the college's alumni association, he gets them for free. The day before the game, the rep is called out of town on a family emergency and cannot attend the game. Which of the following is true? - ANSWER-The rep cannot give both tickets to the client because the combined face value is more than...

HFD Phase 1 Practice Exam 100 Questions with Verified Answers Question 1 Guideline II-42 May-Day: On the fire ground scene, all of the following can call a MAY-DAY EXCEPT? Select one: a. Trapped, lost, or firefighter/company in trouble within the hot zone. b. A company officer that cannot account for an assigned firefighter operating within the hot zone. c. the building owner in the cold zone who witnesses a trapped firefighter. d. Any personnel on fire ground who witnessed an event of ...

HFD Phase 1 Practice Exam 100 Questions with Verified Answers Question 1 Guideline II-42 May-Day: On the fire ground scene, all of the following can call a MAY-DAY EXCEPT? Select one: a. Trapped, lost, or firefighter/company in trouble within the hot zone. b. A company officer that cannot account for an assigned firefighter operating within the hot zone. c. the building owner in the cold zone who witnesses a trapped firefighter. d. Any personnel on fire ground who witnessed an event of ...

Does home improvement include work done on an individual condominium unit? - correct answer Yes Does home improvement include work done on a swimming pool? - correct answer Yes Does a home improvement contract HAVE to be in writing in order to preserve your lien rights? - correct answer Yes A county or municipality in Maryland _____________ require a contractor to get authorization from an official in that city to be able to contract in that municipality. - correct answer Cannot A co...

CIC Exam Study Cards 2022 Type I error Rejecting null hypothesis when it is true Type II error failing to reject a false null hypothesis Groups are defined regarding their EXPOSURE to a factor of interest. (perspective or longitudinal studies) Followed-up to determine differences in rates at which disease develops in relation to exposure. Start with a sample of individuals with and without EXPOSURE to a potential risk factors who are followed for incidence of the ...

CIC Exam Study Cards 2022 Type I error Rejecting null hypothesis when it is true Type II error failing to reject a false null hypothesis Groups are defined regarding their EXPOSURE to a factor of interest. (perspective or longitudinal studies) Followed-up to determine differences in rates at which disease develops in relation to exposure. Start with a sample of individuals with and without EXPOSURE to a potential risk factors who are followed for incidence of the ...