Contemporary Management - Test Bank
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Essentials of Contemporary Management, 8e (Jones) Chapter 3 Managing Ethics and Diversity 
 
 
1) Customers are stakeholders of an organization, but managers are not. 
Answer: FALSE 
Explanation: Because stakeholders can directly benefit or be harmed by its actions, the ethics of a company and its managers are important to them. It is important to examine the claims of these stakeholders—stockholders; managers; employees; suppliers and distributors; customers; and community, society, and natio...