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Public Speaking Matters 1st Edition by Floyd - Test Bank
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Test Bank Chapter 3: Practice and Promote Effective Listening Learning Objectives • Define listening. • Identify how much time we spend listening. • Define hearing. • Recall the difference between active and passive listening. • Name who developed the HURIER model of effective listening. • Know the first step in the HURIER listening process. • Know the second step in the HURIER listening process. • Know the third step in the HURIER listening process. • Know the...
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