Kiarahausten4
On this page, you find all documents, package deals, and flashcards offered by seller kiarahausten4.
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15 items
Customer service (NCFE)
This package includes three assignments from the customer service unit. The three assignments that are included are the mystery shopper exercise, how companies show good customer service skills and a roleplay assignment.
- Package deal
- • 4 items •
- Assignment 1: Mystery shopper • Other
- Customer service assignment 2 • Other
- Customer service assignment 3 • Other
- Customer service complaint letter • Other
This package includes three assignments from the customer service unit. The three assignments that are included are the mystery shopper exercise, how companies show good customer service skills and a roleplay assignment.
Travel and tourism industry
This is a package that includes three assignments from the travel and tourism industry unit. The three assignments are: an introduction to the travel industry, a factfile regarding the three sectors (public, private and voluntary) and thre PESTLE assignment.
- Package deal
- • 3 items •
- Introduction to the travel and tourism industry • Presentation
- Assignment 2: factfile • Other
- Assignment 3- PESTLE • Other
This is a package that includes three assignments from the travel and tourism industry unit. The three assignments are: an introduction to the travel industry, a factfile regarding the three sectors (public, private and voluntary) and thre PESTLE assignment.
NCFE: Travel agent operations!
This package includes three assignments from the travel agent operations unit (unit 9). These assignments are: travel agency operations, legislation and holiday planning.
- Package deal
- • 5 items •
- Travel agent operations assignment 1 • Other
- Travel operations assignment 2 • Other
- Travel operations assignment 3 • Other
- IATA facts • Presentation
- How does legislation affect travel agency operations? • Summary
This package includes three assignments from the travel agent operations unit (unit 9). These assignments are: travel agency operations, legislation and holiday planning.
How does legislation affect travel agency operations?
This is a small summary of how legislation affects travel agency operations.
- Package deal
- Summary
- • 1 pages •
This is a small summary of how legislation affects travel agency operations.
IATA facts
This is a short PowerPoint regarding IATA and the importance of IATA.
- Package deal
- Presentation
- • 3 pages •
This is a short PowerPoint regarding IATA and the importance of IATA.
Travel operations assignment 3
In this assignment, I am going to be planning three different holidays based off of three given scenarios and customer types. For each scenario, I will discuss the dates and length of travel, transportation, accommodation, additional products and services, full costing breakdown and a seven day itinerary.
- Package deal
- Other
- • 34 pages •
In this assignment, I am going to be planning three different holidays based off of three given scenarios and customer types. For each scenario, I will discuss the dates and length of travel, transportation, accommodation, additional products and services, full costing breakdown and a seven day itinerary.
Travel operations assignment 2
In this assignment, I am going to be discussing the current procedures (customer facing and back-office procedures) and information sources that are used. Plus, I will be discussing legislation (what it is and how it affects travel agency operations) whilst applying specialist language in context.
- Package deal
- Other
- • 8 pages •
In this assignment, I am going to be discussing the current procedures (customer facing and back-office procedures) and information sources that are used. Plus, I will be discussing legislation (what it is and how it affects travel agency operations) whilst applying specialist language in context.
Travel agent operations assignment 1
In this assignment, I am going to be discussing in detail about the different types of travel agents: Multiple, Independent, Business, Call Centre, Online and Regional. Also, I am going to explain what a homeworker and a consortia membership is, as well as providing examples. I will also talk about the products and services of each travel agent and compare them to each other.
- Package deal
- Other
- • 16 pages •
In this assignment, I am going to be discussing in detail about the different types of travel agents: Multiple, Independent, Business, Call Centre, Online and Regional. Also, I am going to explain what a homeworker and a consortia membership is, as well as providing examples. I will also talk about the products and services of each travel agent and compare them to each other.
Assignment 3- PESTLE
This assignment goes through what PESTLE is along with historical events that link to each part of PESTLE. I then have a timeline that goes from the 70s to the present day that explains important historical events. Finally, I have explained 3 graphs in detail.
- Package deal
- Other
- • 8 pages •
This assignment goes through what PESTLE is along with historical events that link to each part of PESTLE. I then have a timeline that goes from the 70s to the present day that explains important historical events. Finally, I have explained 3 graphs in detail.
Assignment 2: factfile
This is a factfile that explains the three sectors- private, public and voluntary- whilst going into detail in three different companies that are in these sectors.
- Package deal
- Other
- • 5 pages •
This is a factfile that explains the three sectors- private, public and voluntary- whilst going into detail in three different companies that are in these sectors.