NCOA DLC 2.0 Problem Solving Final Test 1 Already Passed

NCOA DLC 2.0 Problem Solving Final Test 1 Already Passed refers to the processes used to plan, monitor, and access one's understanding and performance. Metacognition The key to metacognition is asking yourself _______ questions. self-reflective Before you begin to study or attend a lecture, look at the topic that is covered, and ask yourself what you know about it already. This is known as: prior knowledge Talk through your material and verbalize your thoughts to help make more sense of the material and internalize it. Think aloud Helps you Take the time to be introspective and honest with yourself about your comprehension. Asking yourself questions This technique ensures that you are actively engaging with the material as you are reading and taking notes. Taking notes from memory ___________ can help you organize your thoughts and assess what you know? Writing Using concept maps or graphic organizers is another great way to visualize material and see the connections between the various concepts you are learning Organize your thoughts When you're learning, it's important to periodically ____________ to make sure you're engaging in metacognitive strategies. take a timeout Methods such as (e.g., thinking aloud, using writing, taking notes from memory) can help when you are .______________ testing yourself _________is a structured way to identify the type of problem you're dealing with and suggestions on how to approach them. The Cynefin Framework The Cynefin framework for problem solving is composed of Four Domains In this domain, there may be multiple right answers, many of which may be excellent. Complicated Domain In this domain of "known knowns" (there are things that you definitely know, or are easily knowable), decisions are unquestioned because all parties share a common understanding of the issue or problem. Simple Domain Leaders must act, sense , and respond in this domain. Chaotic Domain In this complex domain, leaders must: Probe, sense, and respond. Leaders must sense, analyze, and respond in this domain. Complicated Domain The domain of novel practices is: Chaotic Domain In this domain, problems require straightforward management and monitoring. Simple Domain This is the domain of known unknowns Complicated Domain In this domain, it is identified that there are things we dont know that we dont know? Complex Domain _________ is the process or art of finding a solution to a problem. Problem Solving ___________ is the process of describing and interpreting a stated problem to arrive at a problem statement—define the actual problem Problem framing _________ are inevitable when participants bring their differing expertise and experience to a problem. Different perspectives The ________ aids in determining the cause-effect relationships in a problem or a failure event 5 Y Method The diagram used to depict the relationship between specific categories of process inputs and the undesirable output. This technique aids in identifying potential causes of a problem is __________. Fishbone diagram When _______________, the first thing to keep in mind is...the more the better. generating solutions ___________ is a useful technique to use for making a decision. It's particularly powerful where you have a number of good alternatives to choose from, and many different factors to take into account. Decision Analysis Matrix Tool A ____________ is a tendency, inclination, or prejudice toward or against something or someone. bias The key to successful implementation is ________. Planning and Preparation You should identify whether or not the results being achieved are fixing the problem, and if not, ______________ is required. Monitoring A technique designated to stimulate a chain reaction of ideas relating to a problem. Brainstorming Structured, unstructured, and silent approaches are all _________. brainstorming session techniques ________ is a communication process involving 2 or more people/groups where the parties have a degree of difference in positions, interests, goals, values, or beliefs or the parties strive to reach an agreement on issues or course of action. Negotiation The foundation of relationships with others and faith in a system is called____________. Trust When you trust the person or group with whom you are engaged in negotiations, you believe the __________ they present is truthful and accurate. Information ____________ Power is made up of referent, information, and Expert. Personal Coercive, reward, connection, and legitimate power are _________ powers. Position Defining the problem and identifying possible resources are all _______________ to potentially solve a problem. Options Knowing the _________, the _______, and the _________ is critical in determining how to negotiate. Who, stakes, and situation Depending on the stakes and situation, the approach places more importance on the outcome, solution, or resolution Task orientation The _________ strategy depends heavily on each party's collaborative efforts and desire to achieve a mutually satisfactory outcome. Cooperative Negotiation Stradegy A _________ is an alternative that, should negotiations fail, you are willing and able to execute without the opposite's negotiator participation or permission. BATNA The capacity of parties to decide in its best interest to negotiate an agreement rather than to continue a dispute. Readiness ________ means that it is good timing to negotiate. Ripeness __________ negotiations are usually over a single-issue and considered win-lose. Distributive The type of negotiation that does not see resources as necessarily fixed and should be approached as a win-win situation is ________. Integrative This approach centers on the relationship that exists between the individuals or groups involved. People orientation This type of vital decision making tool that operates in the background of your mind. System 1 thinking NCOs better resolve problems by visualizing information given, details, and situations from different points of view using: Analytical thinking This type of thinking is reflective thinking, is broad and informed problem-solving and deliberate decision making. System 2 thinking This type of thinking is employed in complex, challenging, and often stressful situations and requires deliberate practice and repetition. Adaptive Thinking Keeping an open mind, employing active listening and encouraging fresh perspectives to generate new and improved systems, process., and solutions as part of: Creative Thinking The creation of the wheel, telephone, automobile, and internet are all types of: Innovative Thinking A goal of deliberate practice is to develop habits that operate expertly and automatically through: Repetition Providing feedback and constructive criticism to a learner at regular intervals is characterized as this type of deliberate practice. Focused Feedback New and better ideas that may dismantle the existing structure of the organization is: Revolutionary Innovation Innovations focused on identifying areas that represent something "distinctly new and improved" are: Evolutionary Innovations Cutting costs, reducing cycle time, and improving quality are examples of: Efficiency Innovations What's the type of thinking involved in solving problems, formulating inferences, calculating likelihoods, and making decisions. Critical thinking Reactive thinking is known as? System 1 thinking What are the 5 W's used in analytical thought are? Who, what, when, where, and why? What is a diagram that begins with central topics usually placed in the middle, with sub topics and relevant details branching from the topic? Mind-mapping The domain of good practice Simple Domain In the simple domain, leaders must: Sense, categorize, and respond. The domain of of good practice is: Complicated Domain The domain of emergent practices is: Complex domain What is the the best outcome each negotiator hopes to achieve from a negotiated agreement? Aspiration point