Cigna: Selling with Integrity Certification Exam 2023 updated

Cigna: Selling with Integrity Certification Exam 2023 updatedStatement of Appointment - correct answer Completing a SOA is a CMS requirement for any appointment that might discuss Medicare Advantage or Prescription Drug Plans (PDPs). Prior to an appointment, the topics to be discussed are agreed upon between the agent and the beneficiary; they are documented by a signed SOA form. There are no exceptions Summary of Benefits - correct answer use the summary of Benefits document when you explain the details of the plan. It prevents you from stating something inaccurate or not in enough detail. Cigna PPO Plan - correct answer Customers can see: A non-assigned PCP - Any physician who accepts Medicare and a specialist without a referral from a PCP. auto-pay - correct answer Those who enroll in auto-pay are 41% more likely to stay with their Cigna Medicare Plan. Field Enrollment Submission - correct answer Cigna Medicare Enrollment must process the enrollment and submit the information to CMS.