SHRM 2022 Test questions with verified solution 2023

SHRM 2022 Test Accounts payable - correct answer Money an organization owes its vendors and suppliers. Accounts receivable - correct answer Money an organization's customers owe the organization. Active listening - correct answer Communication technique to increase the engagement between communicators and their audiences. It involves two-way communication and attention to nonverbal signs that indicate interest and reactions to the message and speaker. Affinity diagramming - correct answer Data-sorting technique in which a group categorizes and subcategorizes data until relationships are clearly drawn. Assets - correct answer Financial, physical, and sometimes intangible properties an organization owns. Balance sheet - correct answer Statement of an organization's financial position at a specific point in time, showing assets, liabilities, and shareholder equity. Bribery - correct answer Exchange of anything of value to gain greater influence or preference. Business case - correct answer Presentation to management that establishes that a specific problem exists and argues for a proposed solution. Business intelligence - correct answer Ability to use information to gain a deeper understanding of an organization and make sound business decisions.