Business Administration II is a course that was designed specifically to provide the Administrative Office Manager (Office professional) in training with the theoretical and practical knowledge required for successfully carrying out the administrative functions expected of an Office professional. I...
At the completion of this unit, you should be able to:
Contrast each of the functions of management
(planning, organising, leadership and control)
under the headings of:
• the nature and the importance of each function
• the steps and characteristics of each function
Distinguish between different managerial
levels in which these functions are performed
Management can be described as a process by means of
which people in control attempt to use personnel and
other resources as efficiently as possible, in order to
achieve set goals and to provide for set needs.
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