Introduction to the Field of Administrative
and Information Management
Unit 1
Functions of Management
Administrative Office Management, 8/e Text Book: Chapter 4,©2005
5, 6,Pearson
7 Education, Inc.
by Zane Quible Reader:
1
7-19; 24; 193-196; 225;
Pearson Prentice Hall249
1 Upper Saddle River, NJ 07458
, Learning Outcomes
At the completion of this unit, you should be able to:
Contrast each of the functions of management
(planning, organising, leadership and control)
under the headings of:
• the nature and the importance of each function
• the steps and characteristics of each function
Distinguish between different managerial
levels in which these functions are performed
Administrative Office Management, 8/e ©2005 Pearson Education, Inc.
by Zane Quible Pearson Prentice Hall
2 Upper Saddle River, NJ 07458
2
, Nature of Management
Management can be described as a process by means of
which people in control attempt to use personnel and
other resources as efficiently as possible, in order to
achieve set goals and to provide for set needs.
Administrative Office Management, 8/e ©2005 Pearson Education, Inc.
by Zane Quible Pearson Prentice Hall
3 3 Upper Saddle River, TB: 65-66
NJ 07458