Modern Systems Analysis & Design: Chapter 06 || with 100% Correct Answers.

List five characteristics of a good systems analyst. correct answers Impertinence Impartiality Relax Constraints Attention to Details Reframing List the deliverables for the Requirements Determination sub phase. correct answers 1. Information collected from users (interview transcripts, notes from observation, meeting minutes) 2. Existing written information (business mission and strategy statements, sample business forms and reports and computer displays, procedure manuals, job descriptions, training manuals, flowcharts and documentation of existing systems, consultant reports) 3. Computer-based information (results from JAD sessions, CASE repository contents and reports of existing systems, and displays and reports from system prototypes.) List traditional methods of collecting system requirements. correct answers - Individually interview people. - Interview groups of people. - Observe workers. - Study business documents. List five guidelines for a successful interview. correct answers 1. Do not phrase a question in a way that implies a right or wrong answer. 2. Listen very carefully about what is begin said, and record/take notes if permitted. 3. Type up your notes within 48 hours of the interview. 4. Do not set expectations about the new or replacement system. 5. Seek a variety of perspectives. Open-ended questions correct answers Questions in interviews that have no pre specified answers. Close-ended questions correct answers Questions in interviews that ask those responding to choose from among a set of specified responses. List two advantages to group interviewing. correct answers 1. It is a much more effective use of your time than individual interviews. 2. Participants can agree/disagree on and develop ideas. List the primary disadvantage to group interviewing. correct answers Difficulty in scheduling.