Which of the following documents is utilized for correspondence between the A/E or Owner and
the Contractor? correct answers Formal Business Letter
Which of the following documents is used for correspondence between the home office and the
job site? correct answers memorandum
What is the best time to distribute the Working Agenda to the Participants? correct answers
About one day prior to the meeting
Which document describes the Suggested Agenda for the Preconstruction Meeting? correct
answers General Requirements
What is the best time to distribute the Meeting Minutes to the Participants? correct answers
About one day after the meeting
Which of the following descriptions are the primary content items for the meeting minutes?
correct answers Attendance, topical headings with paragraph stating person assigned, completion
Which of the following descriptions are the content items for the working agenda? correct
answers Purpose, specific objectives, time frame, topical headings with paragraph, role
What is the name of the approach designed to encourage group members to build on the
contributions of their peers when responding to an idea in a meeting? correct answers Spectrum
Approach
What are the mental activities that must be taken into consideration for each topic during the
planning phase of a meeting? correct answers Goals, Gathering, Problem Solving, Decision
Making, Action Plan & Monitoring
What are the leadership skills needed to conduct a productive meeting? correct answers
Listening Attentively, Responding Constructively, Soliciting All Ideas, and Matching Decision
Making to the Situation
Which one of the following is transferred from one mind to another? correct answers words
What is the retention percentage of a listener in an oral conversation? correct answers 10
What percentage of a conversation does the sender remember of what they say and do? correct
answers 90
Which of the following communication methods is the most effective in knowing that the
communication has been understood? correct answers You the sender should ask open-ended
questions and make them speak