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Test bank For HRM1200 - Human Resources I Final Review (Chapter 1, 12, 13, 2, 4 and 6 (13th Edition by Hermann Schwind)

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Test bank For HRM1200 - Human Resources I Final Review (Chapter 1, 12, 13, 2, 4 and 6 (13th Edition by Hermann Schwind)

Institution
Human Resources Management
Course
Human resources management

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Test bank For HRM1200 - Human
Resources I Final Review (Chapter 1, 12,
13, 2, 4 and 6 (13th Edition by Hermann
Schwind)

The process of managing human talent to achieve an organization's objectives - ANSHuman
Resource Management (HRM)

The knowledge, skills, and capabilities of individuals that have economic value to an
organization - ANSHuman Capital

... - ANSThe Six Issues

Responding strategically to Changes in the Local and Global Marketplace - ANSIssue 1

total quality management
reengineering
six sigma a
reactive and proactive change - ANSHR managers need to understand

a set of principles and practice whose core ideas include understanding customer needs, doing
things right the first time and striving for continuous improvement. - ANSSix Sigma

a process used to translate customer needs into a set of optimal tasks that are performed in
concert with one another - ANSTotal Quality Management (TQM)

the planned elimination of jobs in an organization
(Layoffs) - ANSDownsizing

Contracting outside the organization to have work done that formerly was done by internal
employees. - ANSOutsourcing

The business practice of sending jobs to other countries - ANSOffshoring (Global Sourcing)

approx 70-85 percent of the Canadian economy is affected by international competition -
ANSGlobalization

- partnerships with foreign firms

, - lower trade and tariff barriers - ANSImpact of Globalization

Setting and Achieving Corporate Social Responsibility and Sustainability Goals - ANSIssue 2

the responsibility to act in the best interests of the people and communities affected by its
activities
- sustainability is closely related to CSR
- refers to a company's ability to produce a good or service without damaging the environment -
ANSCorporate Social Responsibility (CSR)

Advancing HRM with Technology - ANSIssue 3

A computerized system that provides current and accurate data for purposes of control and
decision-making - ANSHuman Resources Information System (HRIS)

... - ANS3 Impacts of Technology on HRM

automation of routine tasks, lower administrative costs, increased productivity and faster
response times - ANS1. Operational

online recruiting, screening and pretesting of applicants - ANS2. Relational

training, tracking, and selecting employees based on their record of skills and abilities;
organization wide alignment of "cascading" goals - ANS3. Transformational

Containing costs while retaining top talent and maximizing productivity - ANSIssue 4

downsizing
offshoring, nearshoring and homeshoring
outsourcing - ANSLowering Labour related costs include:

Severance and rehiring costs
Accrued vacation and sick day payouts
Pension and benefit payoffs
Potential lawsuits from aggrieved workers - ANSHidden Costs of a Layoff

A fiercely loyal, more productive workforce
Higher customer satisfaction
Readiness to snap back with the economy
A recruiting edge - ANSBenefits of a No-Layoff Policy

The process of dismissing employees who are then hired by a leasing company and contracting
with that company to lease back the employees - ANSemployee leasing

Written for

Institution
Human resources management
Course
Human resources management

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Uploaded on
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Written in
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Type
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