MGT-420 Midterm || QUESTIONS WITH 100%
SOLVED SOLUTIONS.
Intellectual Capital correct answers The collective brainpower or shared knowledge of a
workforce.
Knowledge worker correct answers Their mind is a critical asset to employers and adds to the
intellectual capital of an organization.
Globalization correct answers The worldwide interdependence of resource flows, product
markets, and business competition.
Job Migration correct answers Occurs when firms shift jobs from one country to another.
Ethical Expectations correct answers Integrity and leadership at all levels, social
responsibility and sustainability
Corporate Governance correct answers The active oversight of management decisions and
performance by a company's board of directors.
Workforce Diversity correct answers Differences in gender, age, race, ethnicity, religion,
sexual orientation, and able-bodiedness.
Prejudice correct answers The display of negative, irrational attitudes toward people who are
different from us.
Glass Ceiling Effect correct answers An invisible barrier limiting careers advancement of
women and minorities.
Shamrock Organization correct answers operates with a core group of full-time long-term
workers supported by others who work on contracts and part time.
Free-agent economy correct answers When people change jobs more often, and many work
on "gigs" or flexible contracts.
Organizations as Open Systems correct answers Resource inputs - transformation process -
product outputs
Value Creation correct answers When an organization's operations adds value to the original
cost of resource inputs.
Performance Effectiveness correct answers An output measure of task or goal is
accomplished.
Performance Efficiency correct answers An input measure of the resource costs associated
with goal accomplishment.
Levels of Management correct answers Board of Directors ensure the organization is run
right.
, Top managers guide the performance of an organization.
Middle managers oversee large developments/ divisions.
Team leaders supervise non-managerial workers.
Accountability correct answers The requirement of one person to answer to a higher authority
for performance in their area of responsibility.
Quality of Work Life (QWL) correct answers An indicator of the overall quality of human
experiences in the workplace.
EX: Respect, pay, safe conditions
Upside-down pyramid correct answers Customers at the top served by workers who are
supported by managers.
Functions of Management correct answers Planning, Organizing, Leading and Controlling
Planning correct answers The process of setting objectives and determining what actions
should be taken to accomplish them.
Organizing correct answers The process of assigning tasks, allocating resources, and
coordinating work activities.
Leading correct answers The process of arousing people's enthusiasm to work hard and direct
their efforts to achieve goals.
Controlling correct answers The process of measuring work performance and taking action to
ensure desired results.
Mintzberg's 10 Managerial Roles correct answers 1. Figurehead
2. Leader
3. Liaison
4. Monitor
5. Disseminator
6. Spokesperson
7. Entrepreneur
8. Disturbance Handler
9. Resource Allocator
10. Negotiator
Classical Approaches to Management correct answers Scientific Management (Fredrick
Taylor), Administrative Principles (Henri Fayol), Bureaucratic Organization (Max Weber)
Scientific Management correct answers One person does the same job, motion study,
assembly lines
Administrative Principles correct answers Foresight, Organization, Command, Coordination,
Control. Scalar chain, Unity of Command, Unity of Direction.
Bureaucratic Organization correct answers Logic and orderly principles, ideally very
efficient.
SOLVED SOLUTIONS.
Intellectual Capital correct answers The collective brainpower or shared knowledge of a
workforce.
Knowledge worker correct answers Their mind is a critical asset to employers and adds to the
intellectual capital of an organization.
Globalization correct answers The worldwide interdependence of resource flows, product
markets, and business competition.
Job Migration correct answers Occurs when firms shift jobs from one country to another.
Ethical Expectations correct answers Integrity and leadership at all levels, social
responsibility and sustainability
Corporate Governance correct answers The active oversight of management decisions and
performance by a company's board of directors.
Workforce Diversity correct answers Differences in gender, age, race, ethnicity, religion,
sexual orientation, and able-bodiedness.
Prejudice correct answers The display of negative, irrational attitudes toward people who are
different from us.
Glass Ceiling Effect correct answers An invisible barrier limiting careers advancement of
women and minorities.
Shamrock Organization correct answers operates with a core group of full-time long-term
workers supported by others who work on contracts and part time.
Free-agent economy correct answers When people change jobs more often, and many work
on "gigs" or flexible contracts.
Organizations as Open Systems correct answers Resource inputs - transformation process -
product outputs
Value Creation correct answers When an organization's operations adds value to the original
cost of resource inputs.
Performance Effectiveness correct answers An output measure of task or goal is
accomplished.
Performance Efficiency correct answers An input measure of the resource costs associated
with goal accomplishment.
Levels of Management correct answers Board of Directors ensure the organization is run
right.
, Top managers guide the performance of an organization.
Middle managers oversee large developments/ divisions.
Team leaders supervise non-managerial workers.
Accountability correct answers The requirement of one person to answer to a higher authority
for performance in their area of responsibility.
Quality of Work Life (QWL) correct answers An indicator of the overall quality of human
experiences in the workplace.
EX: Respect, pay, safe conditions
Upside-down pyramid correct answers Customers at the top served by workers who are
supported by managers.
Functions of Management correct answers Planning, Organizing, Leading and Controlling
Planning correct answers The process of setting objectives and determining what actions
should be taken to accomplish them.
Organizing correct answers The process of assigning tasks, allocating resources, and
coordinating work activities.
Leading correct answers The process of arousing people's enthusiasm to work hard and direct
their efforts to achieve goals.
Controlling correct answers The process of measuring work performance and taking action to
ensure desired results.
Mintzberg's 10 Managerial Roles correct answers 1. Figurehead
2. Leader
3. Liaison
4. Monitor
5. Disseminator
6. Spokesperson
7. Entrepreneur
8. Disturbance Handler
9. Resource Allocator
10. Negotiator
Classical Approaches to Management correct answers Scientific Management (Fredrick
Taylor), Administrative Principles (Henri Fayol), Bureaucratic Organization (Max Weber)
Scientific Management correct answers One person does the same job, motion study,
assembly lines
Administrative Principles correct answers Foresight, Organization, Command, Coordination,
Control. Scalar chain, Unity of Command, Unity of Direction.
Bureaucratic Organization correct answers Logic and orderly principles, ideally very
efficient.
