Samenvatting Work and Organizational Behaviour, ISBN: 0978 Organisational Design, Culture And Behaviour (5182KI01)
ALL Readings for the Entire Organisational Design, Culture And Behaviour Course
Organizational Design, Culture,
and Behavior compilation
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Content
Work and Organizational Behaviour (4th Edition) by John Bratton chapter 1........................................2
Work and Organizational Behaviour (4th Edition) by John Bratton chapter 11....................................13
Work and Organizational Behaviour (4th Edition) by John Bratton chapter 12....................................22
Work and Organizational Behaviour (4th Edition) by John Bratton chapter 13....................................26
Work and Organizational Behaviour (4th Edition) by John Bratton chapter 2......................................32
Work and Organizational Behaviour (4th Edition) by John Bratton chapter 4......................................36
Work and Organizational Behaviour (4th Edition) by John Bratton chapter 9......................................40
Work and Organizational Behaviour (4th Edition) by John Bratton chapter 10....................................49
Work and Organizational Behaviour (4th Edition) by John Bratton chapter 15....................................54
Work and Organizational Behaviour (4th Edition) by John Bratton chapter 17....................................62
1
,Work and Organizational Behaviour (4th Edition) by
John Bratton chapter 1
Key concepts
Capitalist modernity = after used to refer to the period in the history of social relations dating roughly
from the 1780s that is characterized by the constant revolutionizing of production and culture
Organizational behaviour = the systematic study of formal organizations and of what people think,
feel and do in and around organizations
Capitalism = an economic system characterized by private ownership of the means of production,
from which personal profits can be derived through market competition and without government
intervention
Means of production = an analytical construct that contains the forces of production and the
relations of production, which, when combined, define the socioeconomic character of a society
Work/formal organization = a deliberately formed social group in which people, technology and
resources are purposefully co-ordinated through formalized roles and relationships to achieve a
division of labour designed to attain a set of objectives
Society = a large social grouping that shares the same geographical territory and is subject to the
same political authority and dominant cultural expectations
Neo-liberalism = a theory of political economics that proposes free markets (laissez-faire), free trade,
deregulation, privatization, shrinkage of the state, a hollowing out of social provision and low taxes
to advance the role of private enterprise in the economy
The economy = the social institution that ensures the maintenance of society through the
production, distribution and consumption of goods and services
Division of labour = the allocation of work tasks to various groups or categories of employee
Corporation = a large-scale organization that has legal powers (such as the ability to enter into
contracts and buy and sell property) separate from its individual owner or owners
Organizations can be grouped into four major categories according to their products
2
, - Food production and extraction
o For example
Farms
Forestry
Mining
- Manufacturing
o For example
Apparel
Cars
Mobile phones
- Services
o For example
Tourism
Train and air transportation
- Information processing
o For example: market research
The three levels of social structure surrounding the organization
- Global structures
o International organizations
o World trade
o Global inequality
- Macrostructures
o Class relations
o Patriarchy
o Economic and political system
- Microstructures
o Organization and job design
o Face-to-face interaction
Ethnocentrism = the tendency to regard one’s own culture and group as the standard, and thus
superior, whereas all other groups are seen as inferior
Cultural relativism = the appreciation that all cultures have intrinsic worth and should be judged and
understood on their own terms
Towards a multidisciplinary approach to organizational behaviour
Social science Contribution Levels of analysis
Psychology Personality Individual
Perception
Learning
Motivation
Communication
Leadership
Group processes
Sociology Class relations Group organization
Power
Bureaucracy
3
, Conflict
Group interaction
Control processes
Gendering of work
Technology processes
Identity
Anthropology Comparative attitudes Group organization
Comparative beliefs and values
Organizational culture
Organizational environment
Cross-cultural analysis
Political science Conflict Organization
Decision making
Economics Power Organization
Rational choice
Inequality
Decision making
Conflict = the process in which one party perceives that its interests are being opposed or negatively
affected by another party
Microstructures = the patterns of relatively intimate social relations formed during face-to-face
interaction
Macrostructures = overarching patterns of social relations that lie outside and above a person’s circle
of intimates and acquaintances
Reasons for studying organizational behaviour
4
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