100% tevredenheidsgarantie Direct beschikbaar na betaling Zowel online als in PDF Je zit nergens aan vast
logo-home
Summary Intercultural Sensitivity Harari's article €4,49
In winkelwagen

Samenvatting

Summary Intercultural Sensitivity Harari's article

1 beoordeling
 101 keer bekeken  8 keer verkocht

Here a summary of the full book used for the course Intercultural Management: Intercultural Sensitivity - From denial to intercultural competence. Including a summary of a chapter out of Harari's book: Sapiens - a brief history of human kind, which we also had to study for the test.

Voorbeeld 4 van de 32  pagina's

  • Ja
  • 2 februari 2018
  • 32
  • 2017/2018
  • Samenvatting
book image

Titel boek:

Auteur(s):

  • Uitgave:
  • ISBN:
  • Druk:
Alle documenten voor dit vak (1)

1  beoordeling

review-writer-avatar

Door: Joosterd • 5 jaar geleden

Mooi puntgewijs uitgewerkt van de inhoud. Ook de opmaak is netjes.

avatar-seller
youandivanwezenbeek
Term B 2017 – 2018



Intercultural
management
Summary




Youandi van Wezenbeek
13-11-2017

,Table of contents
Table of contents .................................................................................................................. 1
1 Culture, communication and global citizenship ............................................................... 3
1.1 What is Culture? Visible and invisible culture .......................................................... 3
1.2 Definition of culture ................................................................................................. 3
1.3 Cultural programming ............................................................................................. 4
1.4 Culture and subcultures .......................................................................................... 4
1.5 Intercultural communication .................................................................................... 4
1.6 Noise. What exactly is communication noise?......................................................... 5
1.7 TOPOI model, intervention for cultural noise ........................................................... 5
1.8 Global citizenship .................................................................................................... 6
2 Working with Hall’s key concepts of cultural differences................................................. 7
2.1 High and low context communication ...................................................................... 7
2.2 Monochronic and polychronic time .......................................................................... 8
2.3 Personal space ....................................................................................................... 9
2.4 Fast and slow messages......................................................................................... 9
2.5 Fast and slow information flow .............................................................................. 10
2.6 Action chains ........................................................................................................ 10
3 Working with Kluckhohn’s variations in value orientations ............................................ 10
3.1 Dominating, in harmony with or subjugated to nature............................................ 10
3.2 Past, present and future orientation ...................................................................... 11
3.3 Doing or being cultures: task or relation orientation............................................... 11
3.4 Individualism and collectivism ............................................................................... 11
3.5 Is space private or public? .................................................................................... 12
3.6 Human nature ....................................................................................................... 13
3.7 The three-step method by Pinto ............................................................................ 13
4 Working with Hofstede’s 6 dimensions of culture ......................................................... 13
4.1 Power distance index ............................................................................................ 14
4.2 Individualism and collectivism ............................................................................... 14
4.3 Masculinity versus femininity ................................................................................. 15
4.4 Uncertainty avoidance .......................................................................................... 15
4.5 Long-term and short-term orientation .................................................................... 16
4.6 Indulgence and restraint ....................................................................................... 17
4.7 Example country scores (the Netherlands & Japan).............................................. 17
5 Cultural synergy: Trompenaars’ 7 dimensions and cultural reconciliation ..................... 18
5.1 Universalism and particularism: rules or relationships? ......................................... 18
5.2 Individualism and communitarianism..................................................................... 18

, 5.3 Emotions: neutral and affective ............................................................................. 18
5.4 Involvement: specific and diffuse .......................................................................... 19
5.5 Status: achieved and ascribed .............................................................................. 19
5.6 Time ..................................................................................................................... 19
5.7 Attitudes towards the environment ........................................................................ 19
5.8 Reconciliation: from vicious circle to virtuous circle ............................................... 20
5.9 Three steps to cultural synergy ............................................................................. 21
6 The growth process in intercultural sensitivity .............................................................. 22
6.1 Denial ................................................................................................................... 22
6.2 Defence ................................................................................................................ 22
6.3 Minimization .......................................................................................................... 22
6.4 Acceptance ........................................................................................................... 22
6.5 Adaptation ............................................................................................................ 23
6.6 Integration/intercultural competence ..................................................................... 23
7 Culture shock while studying abroad ............................................................................ 23
7.1 Culture shock: what is it? ...................................................................................... 23
7.2 What are the stages of culture shock? .................................................................. 23
7.3 Pre-departure stage .............................................................................................. 23
7.4 The vacation stage................................................................................................ 23
7.5 The angry stage .................................................................................................... 23
7.6 Adjustment stage and strategies ........................................................................... 24
7.7 Re-entry shock...................................................................................................... 24
7.8 Re-entry shock and international careers .............................................................. 24
8 Multicultural teams and global leadership..................................................................... 25
8.1 Managing diversity in teams.................................................................................. 25
8.2 Multicultural teams’ strengths, weaknesses and conditions for excellence ............ 25
8.3 During the stages of group formation: challenges and opportunities for culturally
diverse teams .................................................................................................................. 26
8.4 Global leadership: the GLOBE project .................................................................. 26
8.5 GLOBE dimensions/cultural competencies ........................................................... 27
8.6 GLOBE leadership clusters ................................................................................... 28
8.7 GLOBE leadership and values .............................................................................. 28
Harari’s book – Sapiens (a brief history of Humankind) ....................................................... 30

, 1 Culture, communication and global citizenship
1.1 What is Culture? Visible and invisible culture
According to interculturalist Edgar Schein, culture consists of layers (like an onion).
1. Artefacts of culture:
This is the outer layer. These are the first thing you
notice when entering a new country. They are easy to
perceive and nice to know, but intercultural
communication is not going to be about artefacts.
2. Norms and values:
This is the second layer. They are (un)written standards
of correct, desired behaviour. What are the norms? The
values express what we think is good or right. They are
not as visible as artefact and take some time to notice
and learn them.
3. Basic assumptions:
This is the deepest layer. They are abstract and invisible. We learn them very young and
we are unaware of their influence. Yet the perception of the world around us and the
judgements we make about others, are shaped or distorted by them. Intercultural
communication is about bringing basic assumptions of our own culture to our awareness
and to recognise the basic assumptions of other cultures. This is so we can
communicate creatively and more effectively with people from other cultures, to use
cultural diversity at work as a source of inspiration and growth, and to achieve cultural
synergy.

1.2 Definition of culture
Culture (with capital C): literature, art, music, theatre, museums and architecture.
culture (with little c): the familiar way we think, feel and behave. How we learned
this and share the meaning of it with other members of our
society.
There are several definitions of culture, below you can see four of them. The one in bold
(Geert Hofstede) is the one chosen by the book.
1. Edgar Schein “a pattern of shared basic assumptions that the group learned
as it solved its problems of external adaptation and internal
integration, that has worked well enough to be considered
valid and therefore to be taught to new members as the
correct way to perceive, think and feel in relation to those
problems.”
2. Mijnd Huijser “a group’s set of shared norms and values expressed in the
behaviour of the group’s members.”
3. Fons Trompenaars “Culture is the way in which a group of people solves
problems.”
4. Geert Hofstede “Culture is the collective programming of the human
mind, which distinguishes the members of one group or
category of people from another.”

Voordelen van het kopen van samenvattingen bij Stuvia op een rij:

Verzekerd van kwaliteit door reviews

Verzekerd van kwaliteit door reviews

Stuvia-klanten hebben meer dan 700.000 samenvattingen beoordeeld. Zo weet je zeker dat je de beste documenten koopt!

Snel en makkelijk kopen

Snel en makkelijk kopen

Je betaalt supersnel en eenmalig met iDeal, creditcard of Stuvia-tegoed voor de samenvatting. Zonder lidmaatschap.

Focus op de essentie

Focus op de essentie

Samenvattingen worden geschreven voor en door anderen. Daarom zijn de samenvattingen altijd betrouwbaar en actueel. Zo kom je snel tot de kern!

Veelgestelde vragen

Wat krijg ik als ik dit document koop?

Je krijgt een PDF, die direct beschikbaar is na je aankoop. Het gekochte document is altijd, overal en oneindig toegankelijk via je profiel.

Tevredenheidsgarantie: hoe werkt dat?

Onze tevredenheidsgarantie zorgt ervoor dat je altijd een studiedocument vindt dat goed bij je past. Je vult een formulier in en onze klantenservice regelt de rest.

Van wie koop ik deze samenvatting?

Stuvia is een marktplaats, je koop dit document dus niet van ons, maar van verkoper youandivanwezenbeek. Stuvia faciliteert de betaling aan de verkoper.

Zit ik meteen vast aan een abonnement?

Nee, je koopt alleen deze samenvatting voor €4,49. Je zit daarna nergens aan vast.

Is Stuvia te vertrouwen?

4,6 sterren op Google & Trustpilot (+1000 reviews)

Afgelopen 30 dagen zijn er 52510 samenvattingen verkocht

Opgericht in 2010, al 14 jaar dé plek om samenvattingen te kopen

Start met verkopen
€4,49  8x  verkocht
  • (1)
In winkelwagen
Toegevoegd