NCTI FINAL EXAM: PROGRESSION
FIELD TECH 7-8 TEST EXAM| LATEST
UPDATE 2025/2026| Complete Solutions
What is the primary function of a field technician in telecommunications?
The main role of a field technician in telecommunications is to install, maintain, and troubleshoot
communication equipment and systems.
Explain the importance of adhering to safety protocols while working on telecommunications
equipment.
Following safety protocols is crucial to protect technicians from electrical hazards and ensure the
integrity of the equipment being serviced.
Describe the process for troubleshooting a faulty signal in a network.
To troubleshoot a poor signal, a technician should systematically check the equipment, inspect
connections, and use diagnostic tools to identify the issue.
What tools are essential for a field technician when performing installations?
Key tools for installations include a multimeter, cable splicer, fiber optic tester, and various hand
tools like wrenches and screwdrivers.
How does a field technician handle customer complaints regarding service interruptions?
A technician should listen actively to the customer's concerns, gather relevant information, and
provide updates while working to resolve the issue.
What steps should be taken to prepare for a new installation at a client’s site?
Preparing for a new installation involves reviewing site specifications, ensuring all necessary
equipment is available, and conducting a pre-installation assessment.
What is the role of fiber optics in modern telecommunications?
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, Fiber optics are essential in telecommunications as they allow for high-speed data transmission
over long distances with minimal signal loss.
Explain how signal attenuation can affect telecommunications performance.
Signal attenuation leads to a reduction in signal strength as it travels through a medium, which
can result in decreased quality and reliability of the communication.
What are the common causes of network downtime in telecommunications?
Common causes of network downtime include equipment failures, power outages,
environmental factors, and human error during maintenance.
How can a technician ensure compliance with local telecommunications regulations?
A technician can ensure compliance by staying informed about local laws, industry standards, and
regularly participating in training programs.
What is the significance of performing regular equipment maintenance in telecommunications?
Regular maintenance is vital to prevent equipment failure, extend the lifespan of devices, and
ensure optimal performance of the telecommunications network.
How do wireless technologies impact the role of field technicians?
Wireless technologies require technicians to adapt to new installation methods, troubleshooting
techniques, and equipment that differ from traditional wired systems.
What safety measures should be implemented when working with high-voltage equipment?
When handling high-voltage equipment, technicians should use personal protective equipment
(PPE), follow lockout/tagout procedures, and maintain a safe distance when possible.
Describe the process of configuring a new router for a client.
Configuring a new router involves connecting it to the network, accessing its management
interface, setting up security protocols, and testing connectivity.
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,What is the impact of environmental factors on telecommunications installations?
Environmental factors such as temperature, humidity, and physical obstructions can affect
equipment performance and installation procedures, requiring careful consideration.
How does a technician identify and resolve issues related to network latency?
To address network latency, a technician can perform speed tests, analyze data traffic, and
inspect network configurations to locate and fix bottlenecks.
What is the importance of documentation in telecommunications fieldwork?
Documentation is crucial for tracking work performed, maintaining service records, and ensuring
that all technicians have access to necessary information for future reference.
Explain how to conduct a site survey before installation.
A site survey should include assessing the physical environment, identifying potential obstacles,
and determining optimal locations for equipment to ensure effective installation.
What procedures should be followed when replacing outdated equipment?
Replacing outdated equipment involves assessing the new device compatibility, properly
removing the old equipment, and ensuring the new installation meets all operational standards.
How can technicians improve their troubleshooting skills in telecommunications?
Technicians can enhance their troubleshooting skills by participating in training programs, staying
updated with industry trends, and gaining hands-on experience.
What role does customer education play in successful telecommunications service?
Educating customers about their equipment and service options helps foster satisfaction, reduces
misunderstandings, and empowers them to use their services effectively.
How do technicians ensure the reliability of installed systems?
Technicians can ensure system reliability by conducting thorough testing after installation,
performing regular maintenance, and addressing any issues promptly.
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, What are the challenges faced by technicians in remote locations?
Technicians in remote areas often encounter challenges such as limited access to resources,
unreliable power supplies, and communication difficulties with their teams.
Explain the impact of software updates on telecommunications equipment.
Software updates can enhance equipment functionality, improve security, and resolve bugs,
making them essential for optimal performance in telecommunications systems.
How can technicians assess the quality of a telecommunications connection?
Technicians can evaluate connection quality by using diagnostic tools to measure signal strength,
check for interference, and perform speed tests.
What are the potential risks of ignoring routine maintenance checks on telecommunications systems?
Neglecting routine maintenance can lead to unexpected equipment failures, service disruptions,
and increased repair costs, compromising system reliability.
How do advancements in technology affect the skills required for field technicians?
Technological advancements necessitate that field technicians continuously update their skills
and knowledge to stay proficient with new tools and systems.
What is the best practice for managing inventory of telecommunications equipment?
The best practice for inventory management includes regularly updating inventory records,
performing audits, and ensuring that equipment is stored in proper conditions.
How can collaboration between technicians improve overall service quality?
Collaboration enhances service quality by facilitating knowledge sharing, enabling quicker
problem-solving, and fostering a cohesive team environment.
Which of the following problem(s) are caused by egress? Interference with aeronautical
navigation an communication, amateur radio, public service, and cellular communications.
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