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NCTI 406
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NCTI FINAL EXAM PROGRESSION FIELD TECH 2-3 TEST LATEST ACTUAL EXAM 200 QUESTIONS AND CORRECT DETAILED ANSWERS WITH RATIONALES A GRADE
MENTORING NCTI 100% CORRECT ANSWERS | 
ESTUDY LATEST, ALL ANSWERED 100%
NCTI 2-3 CHAPTERS 11 12 & 13 100% CORRECT 
ANSWERS | ESTUDY LATEST, ALL ANSWERED 100%
NCTI 2-3 CHAPTERS 11 12 & 13 100% CORRECT 
ANSWERS | ESTUDY LATEST, ALL ANSWERED 100%
NCTI ACTUAL EXAM-| UPDATE COMPREHENSIVE 
MOST FREQUENTLY TESTED QUESTIONS AND 
VERIFIED ANSWERS/ GET IT 100% ACCURATE!! 
A customer builds an image of your company within how 
many seconds of your first interaction? 
A) 25. 
B) 20. 
C) 40. 
D) 15. - ANSW..D) 15
NTCI Excellence In Customer Service 
*Q&A* (100% Correct) 2024/2025 
|VERIFIED| 
What is the most crucial aspect of delivering outstanding customer service? 
Understanding and addressing customer needs. 
In a customer service context, what does the acronym "NPS" stand for? 
A) Net Performance Score 
B) Net Promoter Score 
C) Net Positive Service 
D) Net Product Satisfaction 
Why is it important to listen actively to customers during interactions? 
It helps to fully c...
NCTI: Troubleshooting Advanced 
Services Revised Exam Question and 
Answers [100% Correct] 2024/2025 
Update!! 
 
What steps should be taken to identify the source of a slow internet connection in a residential setup? 
 Begin by checking the modem and router for errors, ensuring all connections are secure, and 
conducting speed tests at different times of the day. 
 
How can interference from neighboring wireless networks be minimized? Utilize the 5 GHz 
frequency band whe...
NCTI Mock Exam Question and Answers 
[100% Correct] 2025 Already Passed 
**Multiple analog channels** 
What is the most common characteristic of a broadband network? 
Processor 
Memory 
Storage 
I/O 
Which elements are universally found in all computer systems? (Select all that are correct.) 
Input / Output 
What does the abbreviation I/O represent? 
Input / Output 
What is the purpose of a NIC? 
Input / Output 
What general category does a sound card fall i...
NCTI WIFI Practice Exam (100% Correct) 
Graded A+ |Verified| 2025 
2.4 GHz provides better coverage over longer distances but lower speeds, while 
faster speeds but a shorter range. 
5 GHz offers 
Why is it recommended to use different SSIDs for 2.4 GHz and 5 GHz networks in a dual-band setup? 
Having separate SSIDs helps users manually select the appropriate band, enhancing performance based 
on location or task, with 2.4 GHz for range and 
5 GHz for speed. 
What is the s...
NCTI TCP/IP Applications Exam 
Elaboration *Q&A* (100% Correct) Latest 
Update!! 
 
What is the primary purpose of the TCP protocol in data transmission? To ensure reliable and 
ordered delivery of data packets between devices. 
 
Describe the role of the IP address in network communications. An IP address serves as a unique 
identifier for a device on a network, facilitating the routing of data to and from that device. 
 
Explain the difference between a public IP addres...