Sipoc Samenvattingen, Aantekeningen en Examens

What's Contained on the Charter? - Problem Description, Scope, Project Goals, Customer Benefits, Ownership/Team, Stakeholder Approval, Schedule What are the Three Pillars of PE? - Lean, DMAIIC, DMADV What is used to set Specification Limits? - Customer requirements What is the difference between an Activity Flowchart and a Deployment Flowchart? - Activity Flowchart: displays complexity & decision points in a process done by 1 person. Deployment Flowchart: highlights handoff areas in proce...

8 types of waste - ANSWEROver production, inventory, transportation, defects, over processing, motion, waiting, talent SIPOC - ANSWERSupplier, inputs, process, output, customer Define project boundaries (starting and end points) and focuses team in where to collect data All work is a process Process strikes fear Over production - ANSWERService that is not really needed, making or manufacturing in excess of customer requirements Inventory - ANSWERMaterial or product that is used to c...

Lean Six Sigma Black Belt Exam with Complete Solutions What does P stand in the acronym of a process map, SIPOC. What does the P stand for in this acronym? Process Product Population Preliminary Process Which of the control charts must have at least 20 subgroups of observed values to judge whether a process is in control or not? R-Chart P-Chart C-Chart Y-Chart An R-chart contains data gathered at regular intervals. It measures the sample range over time which is a measure of di...

Little's Law - correct answer I = R * T ; This shows how lead time is related to the number of things in process (WIP) and the completion rate of the process Common Cycle - correct answer The length of time during which the manager can schedule at least one full batch of each project while meeting the overall annual demand for all products; The cycle repeats itself across the entire year Goal Statement - correct answer Define; States the desired results of a process improvement project; W...

2024 QDM EXPERT EXAM ACTUAL QUESTIONS AND ANSWERS ALREADY GRADED A+;(REAL TEST) Which of these options applies to QDM? 1 Only my FedEx Opco uses it 2 Only my department uses it 3 Nobody uses it 4 QDM applies to all functions and activities Ans- QDM applies to all functions and activities The 1-10-100 Rule says that every dollar spent doing things right the first time avoids Ans- $100 for the failure The QDM Principle Measure, Measure, Measure involves measuring... Ans- failures,...

Salesforce Business Analyst Certification Exam - Questions and Answers What's a proven way to help executives understand how new processes or products can enable change? A. Thoroughly describe the system configuration details. B. Keep the conversation strictly focused on what the existing system can do. C. Describe how the system can enable business innovation and help customers. (Framing the discussion around innovation and helping customers is the most likely way to motivate executives to e...

Key performance indicators (KPIs) measure... - Answer-Current performance relative to a set of values important to the project Outcome metrics measure... - Answer-What a process produces What is a tool commonly used to visualize the complexities of a process? - Answer-Detailed flowchart The Voice of the Customer (VoC) refers to... - Answer-An in-depth method for identifying and quantifying customer values, customer expectations, preferences and aversions. A lens in performance improvement ...

Features that set Six Sigma apart from previous quality-improvement initiatives include (A) A clear commitment to making decisions on the basis of assumptions and guesswork (B) Making a SIPOC (C) A clear focus on achieving measurable and quantifiable financial returns (D) An increased emphasis on strong and passionate Black Belts - (C) A clear focus on achieving measurable and quantifiable financial returns The primary reason most companies implement Six Sigma is to (A) Reduce defects (B...

Performance Management - correct answer The ongoing assessment and improvement of key business processes in order to drive superior results goal is to improve faster and better than competition focus on capabilities/ processes Performance Management 3 Core Elements - correct answer process management, business assessment, business improvement Measure Process Management - correct answer create outcome measures and predictive measures that allow complete understanding of process perfor...

Problem Statement- Include - Answer-o Process/Defect o Timeframe o Baseline metrics o Cost/Benefit Goal Statement - Answer-o Targeted Improvement o Timeframe o Projected Financial Benefits Project Defect - Answer-Instance which fails to meet customer requirement Metrics - Answer--Primary Metric - Big "Y" o Secondary Metrics Possible negative consequences Financial Benefit - Answer-o Hard Savings Directly Impact the bottom line Cost Reduction Revenue Enhancement o Soft Savings I...