Exam (elaborations)
MNG2602 ASSIGNMENT 2 DUE 30 APRIL 2024
- Institution
- University Of South Africa (Unisa)
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1. MNG2602-24-S12. Assessment 2
QUIZ
Assessment 2
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Started on Thursday, 4 April 2024, 9:16 AM
State Finished
Completed on Thursday, 4 April 2024, 10:14 AM
Time taken 57 mins 58 secs
Grade 19.00 out of 30.00 (63.33%)
Question 1
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Question text
This question is based on the PEPKOR case study.
The PEP Africa Mandela Day team can be classified as a _______ team.
1.
command
2.
problem-solving
3.
self-managed
4.
virtual
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The correct answer is:
self-managed
Question 2
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Question text
The principle of _______ justice requires that fair procedures be used to determine how to distribute
outcomes to organisational members.
1.
retributive
2.
distributive
3.
restorative
4.
procedural
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The correct answer is:
procedural
Question 3
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CRM is _______.
1.
focused on improving the quality of an organisation’s products and stresses that all of the
organisation’s activities should have this goal
2.
used to improve quality by systematically improving activities and then measuring the improvement
3.
used to monitor, control and link each of the functional activities involved in marketing, selling and
delivering products to customers
4.
, focused on increasing the organisation’s responsiveness to customers to improve customer
experiences
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Your answer is incorrect. Review p 200 of the textbook.
The correct answer is:
used to monitor, control and link each of the functional activities involved in marketing, selling and
delivering products to customers
Question 4
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Intragroup conflict is between _______.
1.
group members
2.
organisations
3.
individual members
4.
groups
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The correct answer is: group members
Question 5
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In the _______ type of culture there is an emphasis on entrepreneurship and respect for the
employee, and organisational structures that empower employees to make decisions are in place.
1.
inert
2.
adaptive
3.
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