This comprehensive document provides a thorough exploration of professionalism and ethics in the context of business practices. It begins by defining these fundamental concepts, elucidating professionalism as the application of specialized skills and ethics as the adherence to moral principles. Del...
Ethics: Refers to moral principles that govern a person’s behaviour, or the moral principles
when conducting an activity.
Professionalism: When people with specific skills and abilities use their knowledge in a
specific job or profession.
Ethical and effective business practice: Creating a culture where employees consider all
role players – while taking into account their ethical and legal obligations – to make
decisions and act in ways that build sustainable businesses.
Ethical business venture: A business’ culture determines the difference between good and
bad decision-making, while ethics is about the business knowing the difference between
right and wrong, and choosing to do what is right.
Meaning Of Professional Behaviour
• professionalism → when person aquires specialised knowledge + skills to become
competent to practice a specific job
• professional behaviour → means you take pride in your work + always adhere to
required standards of job
• demonstrating prof behaviour → requires you show respect toward clientt colleagues
by treating them with digenity
Meaning Of Ethical Behaviour
↳ guided by what is right and wrong + acceptable behaviour following what society
regards as good values
↳ in workplace = employees expected to perform in accordance to code of conduct →
means upholding highest legal and moral standards when dealing with stakeholders
Professionalism VS Ethics
, Professionalism
① Refers to when a person acquires knowledge + skills to practice a specific job.
② set of standards of expected behaviour
③ Applies code of conduct of B
④ focuses on upholding reputation of B
⑤ Includes guidelines for appearance, conduct, communication, attitude, etc
Ethics
① refers to principle of right + wrong
② set of values that are morally acceptable within B
③ forms part of code of conduct to guide employees to be ethical
④ focuses on developing a moral compass for decision making
⑤ Involves following principles of right and wrong in Business practices
Principles of Professionalism + Ethics
Competency
↳ when employees use their knowledge + skills + ability in their area of expertise for the
good of the organisation, society and the environment.
Integrity
↳ means to perform all your duties in the correct mannwerork-related are not being
monitored even when you
↳ means that all employees work + conduct themselves with integrity, honesty, and
according to accepted standards of professional conduct and the law.
Respect
↳ behaviour + performancet the way in which employees conduct themselves in the
workplace
↳ Employees who work in a respectful environment will have a positive attitude +
motivated to work at their best
Objectivity
↳ Employees should remain objective and act in a fair manner to all without any bias or
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