Tips certification with 100% correct answers

Types of illegal alcohol sales -underage -third party -visibly intoxicated Common negligence laws -not specific to alcohol sales -can be applied to illegal alcohol sales -based on prior court cases -set a standard for what a reasonablr person would do to prevent a problem -exist in every jurisdiction Previous Play Next Rewind 10 seconds Move forward 10 seconds Unmute 0:01 / 0:15 Full screen Brainpower Read More Dram shop liability laws -specific to alcohol sales -apply only to licensees and their employees -explain expectations got preventing illegal alcohol sales -may sey monetary likits for financial judgements in lawsuits -exist in somr but not all jurisdictions Penalties for underage alcohol sales include -fines -arrest -jail time -financial judgements If you sell to an ynderage customer... You are responsible for your own actions and will be held accountable. Your employer is not required to cover your fines..etc. Define "reasonable efforts" Actions you take to prevent illegal alcohol sales and other alcohol related problems Reasonable efforts does not protect you from punishment if you serve illegally but... They reduce the likelihood that you will serve alcohol illegally Examples of reasonable efforts include -check id -get trained in a responsible alcohol server course -suggest food -monitor guests -refuse service -ask questions -call the police -call a cab -suggest non alcoholic drinks -post signs -... And more The id must be current to be accepted... ... An expired id is not acceptable even if the date of birth indicates legal age Commonly acceptable forms of id -drivers license -state issues id card -military id -passport -green card 3 steps to properly check an id -verify the information -check for alterations -establish id ownership Signs of id alterations or tampering include -mismatched type -cut, torn or frayed lamination -unusual or missing information -size variations How do you prove the id belongs to the customer ? -ask questions about info on the id the proper owner would be able to answer quickly. Such as "whats your address?" -ask a friend of the customer what his/her name is -ask for a second form of id Underage warning signs -seem nervous and move around frequently -state that he is never carded because he is a friend of an employee -be in the restroom when the group orders -order an unusual drink (like a shot of rum without the coke) -come to the bar to order drinks for a table -get upset when asked for an ID How do you determine a BAC level? -blood -urine -breathalyzer -YOU CANNOT DETERMINE A BAC LEVEL BY SIMPLY LOOKING AT A PERSON As a server of alcohol you are required to determine... Visible intoxication but NOT BAC levels What events should be included in an incident log book -any time you have cut off a guest -any incident that involves the possibility of or actual violence -any time you have to call for assistance -any case where you have to refuse service to a guest who had just arrived at your establishment Good incident report forms include -name/description of the guest -date and time of incident -description of the incident -reasonable efforts and intervention strategies used -witnesses to the incident -employees and managers on duty during the incident