Chapter 1 Defining Marketing for the New Realities
1) Which of the following statements about marketing is TRUE?
A) It is of little importance when products are standardized.
B) It can help create jobs in the economy by increasing demand for goods and services.
C) It helps to build a loyal cust...
Chapter 1 Defining Marketing for the New Realities
,1) Which of the following statements about marketing is TRUE?
A) It is of little importance when products are standardized.
B) It can help create jobs in the economy by increasing demand for goods and services.
C) It helps to build a loyal customer base but has no impact on a firm's intangible assets.
D) It is not needed in an Internet-fueled environment.
E) It is seldom used by nonprofit
organizations. Answer: B
Diff: 1
LO: 1.1: Why is marketing important?
AACSB: Reflective thinking
2) A marketer's only concern is how best to create demand for a new product produced by
his/her company. Marketing has little value for society as a whole.
Answer: FALSE
Diff: 1
LO: 1.1: Why is marketing important?
AACSB: Reflective thinking
3) management is the art and science of choosing target markets and getting, keeping,
and growing customers through creating, delivering, and communicating superior customer
value.
A) Marketing
B) Knowledge
C) Operations
D) Strategic
E) Distribution
Answer: A
Diff: 1
LO: 1.2: What is the scope of marketing?
AACSB: Reflective thinking
4) As economies advance, a growing proportion of the economy's activities focuses on the
production of .
A) products
B) events
C) experiences
D) luxury goods
E) services
Answer: E
Diff: 2
,LO: 1.2: What is the scope of marketing?
AACSB: Reflective thinking
, 5) Car rental firms, hair dressers, and management consultants provide .
A) goods
B) experiences
C) events
D) services
E) information
Answer: D
Diff: 1
LO: 1.2: What is the scope of marketing?
AACSB: Analytical thinking; Application of knowledge
6) Soccer's World Cup is promoted aggressively to both companies and fans. This is an
example of marketing a(n) .
A) idea
B) place
C) luxury item
D) event
E) service
Answer: D
Diff: 2
LO: 1.2: What is the scope of marketing?
AACSB: Application of knowledge
7) The "Malaysia, Truly Asia" ad campaign that showcased Malaysia's beautiful landscape and
its multicultural society in order to attract tourists is an example of marketing.
A) event
B) property
C) service
D) place
E) idea
Answer: D
Diff: 2
LO: 1.2: What is the scope of marketing?
AACSB: Analytical thinking; Application of knowledge
8) People in emerging countries today are becoming increasingly health conscious and are
seeking healthy food choices. As a result, demand for health foods is rising steadily, creating an
opportunity for marketers to exploit this market.
A) demographic
B) business
C) need
D) geographic
E) service
Answer: C
Diff: 3
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