A summary of the material of the second half of the course 'Work and Organizational Psychology'.
Some sections of the summary are taken verbatim from McShane, S.L. & Von Glinow, M.A. (2018). Organizational behavior. Singapore: McGraw-Hill (8th global ed.) and are property of
the authors.
Leadership in Organizational Settings – Chapter 12
leadership shared leadership
influencing, motivating, and enabling others to contribute the view that leadership is a role, not a position assigned
toward the effectiveness and success of the organizations to one person; consequently, people within the ream and
of which they are members organization lead each other
Transformational Leadership Perspective
a leadership perspective that explains how leaders change teams or organizations by creating,
communicating, and modelling a vision for the organization or work unit and inspiring employees to strive
for that vision
Four elements of transformational leadership
1. Develop and communicate a strategic vision
an effective strategic vision has several features vision
a positive image or model of the future
- refers to an idealized future with a higher purpose that energizes and unifies employees
- is meaningful and appealing to employees
- is abstract
that enables the vision to remain stable over time, yet is sufficiently flexible
to accommodate in a shifting environment
- is unifying; bonds employees together
- generates meaning and motivation
2. Model the vision
- transformational leaders enact their vision
e.g. visiting customers, moving their offices closer to employees, ensuring that routine
daily activities are consistent with the vision
- legitimizes and demonstrates what the vision looks like in practice
3. Encourage experimentation
- encouraging employees to question current practices and to experiment with new ways
4. Build commitment toward the vision
- by enacting and behaving consistently with vision
- through rewards, recognition, and celebrations of passing milestones
Managerial Leadership Perspective
a leadership perspective stating that effective leaders help employees improve their performance and well-
being toward current objectives and practices
Task-orientated and people-orientated leadership
Leaders are task-oriented when Leaders are people-oriented when
they… they…
- assign work and clarify responsibilities - show interest in others as people
- set goals and deadlines - listen to employees
- evaluate and provide feedback on - make the workplace more pleasant
work quality - show appreciation to employees for
- establish well-defined best work their performance contribution
procedures - are considerate of employee needs
- plan future work activities
Servant leadership
the view that leaders serve followers, rather than vice versa; leaders help employees fulfil their needs and
are coaches, stewards, and facilitators of employee development
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